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The file cannot be opened because of a header error

Community Beginner ,
Mar 30, 2011

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Hello,

When trying to import images I receive the error message: The file cannot be opened because of a header error

- I´m using PrPro CS5

- Import file format .jpg

I have upgraded to CS5 from CS4, converted the sequence. It worked just fine in CS4.

Can anyone help?

Thanks,

Karl

Old string but just in case someone finds this and made their forehead red raw from slamming it into the wall like i did, I managed to find a solution which is super easy.

Had exactly the same problem; unable to import into premiere and Photoshop was having none of it either. In the end, the trusty built in Preview got me out of a jam. Just open it up, export it out.

Job done.

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The file cannot be opened because of a header error

Community Beginner ,
Mar 30, 2011

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Hello,

When trying to import images I receive the error message: The file cannot be opened because of a header error

- I´m using PrPro CS5

- Import file format .jpg

I have upgraded to CS5 from CS4, converted the sequence. It worked just fine in CS4.

Can anyone help?

Thanks,

Karl

Old string but just in case someone finds this and made their forehead red raw from slamming it into the wall like i did, I managed to find a solution which is super easy.

Had exactly the same problem; unable to import into premiere and Photoshop was having none of it either. In the end, the trusty built in Preview got me out of a jam. Just open it up, export it out.

Job done.

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Import

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LEGEND ,
Mar 30, 2011

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Welcome to the forum.

Try to open the image file in Photoshop (if you have it) and then re-save it.  Don't make any changes, just re-save.

-Jeff

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Community Beginner ,
Mar 30, 2011

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Hi Jeff,

Thank you for your reply.

Unfortunately, I get a similar issue when trying to open the image with photoshop, that is, it won´t open stating that the jpg has an unknown marker?

Thanks for your help!

Karl

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LEGEND ,
Mar 30, 2011

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That's bad.  It's possible the file is corrupted.  Do you have backup from which you can restore the file?

-Jeff

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Community Beginner ,
Mar 30, 2011

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Hi Jeff,

Thanks again I much appreciate your help. I have just found the original eps file and will see if I can re-save it from that again. Should I have problems, I will reopen this question.

Karl

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Explorer ,
Oct 03, 2012

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What if it opens in Photoshop without any issues but won't open in Premiere and still returns the "...header error" message, even after re-saving from Photoshop? This is in reference to importing a .jpg file in Premiere Pro CS6.

Thank you,

Matt

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LEGEND ,
Oct 03, 2012

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Resave as a PNG, then do a Replace from inside PP.

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LEGEND ,
Oct 03, 2012

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Another option to the PNG, that Jim mentioned, would be to Save_As PSD, and Import that.

Even PS is very sensitive to poorly formed JPEG headers. Other programs, like the free IrfanView, not so much. When I encounter JPEG issues, I just attempt to Open in IrfanView, or another such program, then Save_As JPEG, at the highest level (lowest level of compression). To date, if the JPEG will Open in the other program, the Save_As has gotten me a file, that PS will Open just fine.

Good luck,

Hunt

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Explorer ,
Oct 04, 2012

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Welp, saving as a PNG worked but I forgot that I originally created the file at 320x240 when I was working in Windows Movie Maker. So it's too small for my 1440x1080 sequence and I now have to recreate it. Facepalm! Thanks anyway!

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LEGEND ,
Oct 04, 2012

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Matt,

Glad that the PNG worked, and sorry about the resolution. I've been there too.

Good luck,

Hunt

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New Here ,
Sep 07, 2017

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I just had the same problem, so I went old school. I opened the questionable images in MS Paint and saved them to PNG files. And now they are importing. It can be tedious —, but it is working for me.

Moderator Warning: Do not use profanity, even if only implied. Thanks.

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New Here ,
Jan 18, 2019

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very old answer, very good one.

worked today!

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Community Beginner ,
Mar 06, 2013

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I had the same issue today. Figured it had to be something else. Checked the image in Photoshop. Goto IMAGE, MODE and see if it's CMYK Color. Change it to RGB color and save. That fixed it for me (saving it as jpg still).

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Participant ,
Sep 25, 2014

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Exactly right, Gujustud. I've had this problem on multiple occasions and switching to RGB does the trick.

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New Here ,
Jun 04, 2015

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Thank you Gujustud, you fixed my issue.  Image that I had saved online was coming into PS as CMYK Color and not letting me save as .PNG  I changed the mode to RBG and everything worked as it should and Premiere liked the file and allowed for import.

Thanks so much!

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New Here ,
Jul 10, 2017

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This absolutely fixed my problem. Thank you so much. I was starting to get rather frustrated with this. I received an image from a client and had to make tweaks and when I went to import it I kept getting that header issue as well. Switching it to RGB and re-saving fixed the issue right away.

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New Here ,
Feb 26, 2015

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Same here, switching mode to RGB fixed the issue for me as well.

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New Here ,
Jun 01, 2015

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Premiere does not open CMYK or another color modes. Just RGB. Turn to it in Photoshop so that gonna work.

You can also save your image as .tiff and have sure that the image has transparency, if you are working with a logo, for example.

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New Here ,
Sep 06, 2015

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Maybe your image is with CMYK or LAB color format. Go to photoshop and change the color mode to RGB and re save it as your desired format. Maybe it will work.....

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