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The importer reported a generic error

New Here ,
Sep 29, 2020

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I'm trying to import a fiel into Premier but getting a rather unhelpful error (see pic) Screenshot 2020-09-29 171553.png

 

There are a few other posts about this on the forum but none of the solutions I've seen so far have worked.

 

It is a large file (1.21GB) but from the articles I read that should be an issue. I've also tried opening in Encoder to see if I could make changes there before puttin gin Premier but it won't open in that either. The error from there is, "File could not be imported. Could not read from source. Please check the settings and try again."

 

I've also replicated the same problem on another computer, Mac rather than windows. Have v14.4.0 (build 38) installed on the Windows (original problem encountered) and v13.0.2 on the Mac (reproduced the problem).

 

Codec info below, not sure if this helps.

Screenshot 2020-09-29 171933.png

 

Please help!

 

Dan

TOPICS
Error or problem, Formats, Import

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The importer reported a generic error

New Here ,
Sep 29, 2020

Copy link to clipboard

Copied

I'm trying to import a fiel into Premier but getting a rather unhelpful error (see pic) Screenshot 2020-09-29 171553.png

 

There are a few other posts about this on the forum but none of the solutions I've seen so far have worked.

 

It is a large file (1.21GB) but from the articles I read that should be an issue. I've also tried opening in Encoder to see if I could make changes there before puttin gin Premier but it won't open in that either. The error from there is, "File could not be imported. Could not read from source. Please check the settings and try again."

 

I've also replicated the same problem on another computer, Mac rather than windows. Have v14.4.0 (build 38) installed on the Windows (original problem encountered) and v13.0.2 on the Mac (reproduced the problem).

 

Codec info below, not sure if this helps.

Screenshot 2020-09-29 171933.png

 

Please help!

 

Dan

TOPICS
Error or problem, Formats, Import

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 29, 2020 0

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