Highlighted

there is usually a green line on the right side after I render my videos

Community Beginner ,
Jul 27, 2020

Copy link to clipboard

Copied

whenever I make a vertical video I usually get a fat green bar when I try and upload it to tiktok or snapchat or Instagram.

Not sure if it is because it is vertical but this is very annoying and I was wondering if any of you have a solution to this.
its always a green bar on the right side.

Screenshot_20200727-112036.png

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Turn off hardware encoding and try again.

TOPICS
Error or problem, Export

Views

58

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

there is usually a green line on the right side after I render my videos

Community Beginner ,
Jul 27, 2020

Copy link to clipboard

Copied

whenever I make a vertical video I usually get a fat green bar when I try and upload it to tiktok or snapchat or Instagram.

Not sure if it is because it is vertical but this is very annoying and I was wondering if any of you have a solution to this.
its always a green bar on the right side.

Screenshot_20200727-112036.png

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Turn off hardware encoding and try again.

TOPICS
Error or problem, Export

Views

59

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 27, 2020 1
Adobe Community Professional ,
Jul 27, 2020

Copy link to clipboard

Copied

Maybe you could try to scale this clip a bit where you see the green line then export this clip and check if this issue persists

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 0
Community Beginner ,
Jul 27, 2020

Copy link to clipboard

Copied

I scaled it just now. I'm still having this issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 0
Adobe Community Professional ,
Jul 27, 2020

Copy link to clipboard

Copied

Post screenshot export settings with left tab to output with an image (not black).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 0
Community Beginner ,
Jul 27, 2020

Copy link to clipboard

Copied

DrewDating_0-1595881737067.png

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 0
Adobe Community Professional ,
Jul 27, 2020

Copy link to clipboard

Copied

Turn off hardware encoding and try again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 0
Community Beginner ,
Jul 27, 2020

Copy link to clipboard

Copied

You're the real MVP

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 27, 2020 1