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Thread Stuck in Device Driver - Blue Screen - Premiere Pro & Media Encoder

Explorer ,
Aug 20, 2018

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Occasionally I will get a blue screen on my PC, with the error THREAD STUCK IN DEVICE DRIVER. This error only occurs occasionally when I start up Premiere Pro, sometimes when I import new footage, and sometimes when I render footage by queuing it up in Media Encoder.

I decided to update my Windows last night, along with updating all the Adobe apps, and all my device drivers. Now today, yet again, I get the same error even after all the updates. No clue what the issue could be now. Anyone have any ideas? Attached is my DxDiag file which might be useful...

DxDiag

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Thread Stuck in Device Driver - Blue Screen - Premiere Pro & Media Encoder

Explorer ,
Aug 20, 2018

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Occasionally I will get a blue screen on my PC, with the error THREAD STUCK IN DEVICE DRIVER. This error only occurs occasionally when I start up Premiere Pro, sometimes when I import new footage, and sometimes when I render footage by queuing it up in Media Encoder.

I decided to update my Windows last night, along with updating all the Adobe apps, and all my device drivers. Now today, yet again, I get the same error even after all the updates. No clue what the issue could be now. Anyone have any ideas? Attached is my DxDiag file which might be useful...

DxDiag

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Aug 20, 2018 0
New Here ,
Sep 28, 2020

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Starting Adobe premiere and after effects generates a blue screen THREAD STUCK IN DEVICE DRIVER... how can this be solved? it"s a HP Z-book only a few months old, zo that should'nt be the problem

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Sep 28, 2020 0
New Here ,
Sep 29, 2020

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Same here it worked a few Days ago without a problem. Now after starting premiere Pro I get the blue screen with "thread stuck in device driver". I uninstalled premiere and tried it again but it didn't solve the issue. 

My Set Up

Lenovo E580

CPU i7 8550U @1.80 GHz

16 GB Ram

GPU Radeon 500 series

 

I got the latest drivers checked and updated them for the GPU

 

 

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Sep 29, 2020 0
Adobe Community Professional ,
Sep 28, 2020

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Can you give us our systems specs?

I've found this usually to be a hardware problem.

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Sep 28, 2020 1
Adobe Community Professional ,
Sep 29, 2020

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Many users forget to look for an update for the bios....

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Sep 29, 2020 0
New Here ,
Sep 29, 2020

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  • Just updated the Bios too but still the same problem

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Sep 29, 2020 0
New Here ,
Sep 29, 2020

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Now I deactivated the GPU and tried it again. Premiere Worked fine. I activated the GPU and it crashed again. So its definitely caused by the Radeon 500 Series GPU but I have still no clue why

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Sep 29, 2020 0