Timeline glitches when adding new media source?

New Here ,
May 31, 2021 May 31, 2021

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I rely heavily on Premiere Pro for creating YouTube videos + completing University work which has been hard to do over the last 2 months with this glitch. (I've asked 12 professional editors who also use Premiere Pro, and no one has been able to find a solution)

 

I discovered this issue when editing a video as I went to add a new source of background music. Already by this point, 8 media sources were already added to the project bin (by media sources I mean videos, images, music / sound effects etc). When I went to add a new source, the timeline freezes and I am unable to see where I am in the project or select any of the clips. The rest of Premiere Pro functions normally. I removed the new source from the project bin and instantaneously, the timeline was fully functioning again.

 

  • To me, this sounded like a cache issue. I've tried resetting the cache / preferences on multiple occasions and I am still unable to add more than 8 media sources.

 

  • My peers said it sounded like a RAM problem, but my PC has 16GB of RAM which was never an issue for Premiere Pro before.

 

  • I have tried reverting to previous versions of Premiere Pro, but the timeline still crashes after adding more than 8 media sources.

 

  • It does not matter which type of media sources I add, if there's more than 8, the timeline will glitch. (I created new projects where I'd just add 9 JPEGS and it would still glitch instantaneously after adding the 9th image)

 

I was previously able to fix this issue temporarily, but once again I am experiencing the same problem. The way it was temporarily fixed before was by restoring down the application. I was able to add more than 8 media sources, though as a result I'd have to edit using a smaller window.

 

This then indicated that my GPU was at fault (NVIDIA GeForce RTX 2090). I installed NVIDIA's GeForce Drivers application which then allowed me to edit on Premiere Pro fullscreen for a day. However, once again, the timeline glitches once I add a 9th media source.

 

This time, however, minimising the program + updating drivers has not fixed the issue.

 

This is as far as I've got with trying to fix it. If anyone knows anything else I can try, I would be beyond grateful. 

 

OS: Windows 10 Home
CPU: Intel Core i7-9750
RAM: 16GB
GPU: NVIDIA GeForce RTX 2060

 

 

 

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Crash, Editing

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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Try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)


If that doesn't work, try creating a new project and import the old one into it.

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Explorer ,
May 31, 2021 May 31, 2021

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Have you tried to build your project by first organising it in Adobe Prelude?

Then taking your rough cut to Premiere once you have ingested & assembled a timeline in Prelude.

Your problem is pretty unique. I look after 50 edit suites at a UK University, so have come across all sorts of problems before, but not that. Please keep us updated with you problem, we like a good puzzle.

You could also try another editing package like Davinci Resolve 17 Free version.

Adobe is the most use to learn so don't give up on it.

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