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Timeline markers disappear and re-appear

New Here ,
Aug 21, 2018

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MacOS 10.13.6, PremierePro CC 12.1.2

Having some trouble with markers in general, but especially timeline markers. Sequence markers don't seem to have this problem. (Sequence markers, however, go with the clips, so if I replace a long clip with a different piece of media the sequence markers are deleted. That's fine, it just means I need timeline markers.)

Most of the time, the timeline markers aren't available in the markers pane/window. It's as if they don't exist, even though they're clearly visible on the timeline itself. This isn't simply a graphical or display issue, because when the markers pane is empty, (most of the time?) the menu option File > Export > Markers is grayed out and cannot be used.

The first thing I finally figured out after a lot of frustration is that I have to turn off "Show all clip markers in sequence" to get timeline markers to show up in the Markers pane at all.

I don't understand exactly what is happening beyond that, so please forgive any mistakes in describing the problem. Depending on where I click in the Premiere interface, the timeline markers pane may stay populated, or it might be emptied out/blank. The markers are still visible above the timeline, but the pane is empty.

In most cases, when the pane does have markers and I click on a marker (in the pane) to make the playback head jump to that point, the jump happens and all of the markers in the pane disappear. Also if I click on one of the video tracks (ie the video clip in Video 1 track), the markers in the pane all disappear. It's difficult to express how incredibly frustrating this is.

To get the markers back, it seems like I have to click on the empty area below the timeline, but above the Video 3 track. Clicking on the markers in the timeline doesn't bring them back into the pane.

I made a quick screen cap video of the behavior to help show what's going on - premierepro markers acting up - YouTube

* Premiere was installed fresh about two weeks ago. AFAIK, there are no old preferences files sitting around

* Starting a brand new dummy project using a different video clip for source material makes no difference

* If there's some option in the PP preferences to modify or fix this behavior, please definitely point it out because I can't find it.

* The system has 32GB of memory (of which PP is allowed to use 26GB), and 4GB of video memory.

Any suggestions would be appreciated. thanks!

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Timeline markers disappear and re-appear

New Here ,
Aug 21, 2018

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MacOS 10.13.6, PremierePro CC 12.1.2

Having some trouble with markers in general, but especially timeline markers. Sequence markers don't seem to have this problem. (Sequence markers, however, go with the clips, so if I replace a long clip with a different piece of media the sequence markers are deleted. That's fine, it just means I need timeline markers.)

Most of the time, the timeline markers aren't available in the markers pane/window. It's as if they don't exist, even though they're clearly visible on the timeline itself. This isn't simply a graphical or display issue, because when the markers pane is empty, (most of the time?) the menu option File > Export > Markers is grayed out and cannot be used.

The first thing I finally figured out after a lot of frustration is that I have to turn off "Show all clip markers in sequence" to get timeline markers to show up in the Markers pane at all.

I don't understand exactly what is happening beyond that, so please forgive any mistakes in describing the problem. Depending on where I click in the Premiere interface, the timeline markers pane may stay populated, or it might be emptied out/blank. The markers are still visible above the timeline, but the pane is empty.

In most cases, when the pane does have markers and I click on a marker (in the pane) to make the playback head jump to that point, the jump happens and all of the markers in the pane disappear. Also if I click on one of the video tracks (ie the video clip in Video 1 track), the markers in the pane all disappear. It's difficult to express how incredibly frustrating this is.

To get the markers back, it seems like I have to click on the empty area below the timeline, but above the Video 3 track. Clicking on the markers in the timeline doesn't bring them back into the pane.

I made a quick screen cap video of the behavior to help show what's going on - premierepro markers acting up - YouTube

* Premiere was installed fresh about two weeks ago. AFAIK, there are no old preferences files sitting around

* Starting a brand new dummy project using a different video clip for source material makes no difference

* If there's some option in the PP preferences to modify or fix this behavior, please definitely point it out because I can't find it.

* The system has 32GB of memory (of which PP is allowed to use 26GB), and 4GB of video memory.

Any suggestions would be appreciated. thanks!

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Aug 21, 2018 0
Adobe Community Professional ,
Aug 21, 2018

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On my phone and can't see the video. But just to clarify, sequence markers and timeline markers are the same things. It is clip markers that are different from sequence markers.

There appears to be a continuing bug where clip markers do disappear or get out of sync with their appearance in the markers panel.

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Aug 21, 2018 0
New Here ,
Oct 24, 2020

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After many hours of frustration, I discovered the solution to this problem.

Basically You are selecting clips when click on the timeline because the selection follows the playhead. It's imperceptible, but is there. Just go to clip and deselect the sixth option counting from the bottom.

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Oct 24, 2020 0
New Here ,
Oct 24, 2020

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*Mistake: go to sequence, not clip

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Oct 24, 2020 0