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Timeline Stuck in Premiere Pro

Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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I made the mistake of recording a project on my iphone 12... and it's been two weeks of frustration as a result.  The latest problem - the project won't play when I press the space bar.   

 

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Community Expert ,
Jul 12, 2021 Jul 12, 2021

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi there!

Sorry to hear that. Could you let us know your system details (OS, CPU, RAM, GPU)? Also, can you try deleting the media cache and see if that helps? 

 

Thanks,

Kartika

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