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5

Timeline zooms all the way in again after zooming out to max with mouse scroll

Community Beginner ,
Sep 18, 2019 Sep 18, 2019

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Hey there!

 

I cannot for the life of me figure this out and I have scoured the preferences, settings and all the adobe forums looking for an answer, perhaps someone here knows the trick!

 

Formerly, I used to be able to zoom in and out of the timeline using Option+Mouse Scroll just fine. If I zoomed out all the way, the timeline would stay in a maximum-zoomed-out state. This was great because I could quickly zoom all the way out to the timeline with a quick scroll of the mouse and then navigate from there.

 

Now, all of a sudden, when I scroll zoom-out too quickly, it's as if the timeline gets to max zoom-out and then zooms right back in to Maximum zoom-in (Sorry for all the zooms!). This causes a infinte zoom out cycle. I'm not sure if this is a setting, a bug or something to do with my computer, but it doesn't seem to happen on every computer, nor does it happen on every project as far as I can tell!

 

Just wondering if anyone has seen this or knows whats going on here, I'd greatly appreciate a push in the right direction!

 

EDIT: I have made a video to demonstrate the issue, hope this helps!

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User interface or workspaces

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Community Expert ,
Sep 18, 2019 Sep 18, 2019

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Try a different mouse.

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Community Beginner ,
Sep 18, 2019 Sep 18, 2019

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Hey thanks for the suggestion! I tried and still the same effect!

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Community Expert ,
Sep 19, 2019 Sep 19, 2019

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If a laptop, try disabling the touch pad.

If that is not it,  try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout
    • Choose Window Workspace Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

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Community Beginner ,
May 04, 2021 May 04, 2021

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Hey! I have a similar problem, it's driving me crazy.

Basically, when I quickly zoom out in the timeline the software zoom me back all the way in. This means that every movement I do on the timeline has to be slow (I do it pressing alt)

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Community Beginner ,
May 04, 2021 May 04, 2021

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I found a solution for my situation!

I realised from another blog post, that other people had a similar issue and they too had a Logitech Master MX mouse, so i went into the mouse software (called Logi Options) and I customised the scroll speed for Premiere Pro to about 20%. Now it works perfectly. Hope this could be helpful!

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Explorer ,
Nov 06, 2021 Nov 06, 2021

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thank you!! I was having this problem and it's driving me nuts. Now if only I can figure out why the right click on clips on the timeline is such a small overlay forcing me to vertical scroll all the time to get to "label"

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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HOLY CRAP. I have been living with this issue for YEARS using a logitech mouse and always thought it was just a bug in Premiere. I switched from an M705 to an MX3 and it got WAY worse and I finally decided to google it. THANK YOU SO MUCH

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New Here ,
May 02, 2022 May 02, 2022

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This defenitly solved the issue, never thought about it. It drove me crazy for a couple of years now. Thank you!

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New Here ,
May 16, 2022 May 16, 2022

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You're amazing. 

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New Here ,
Feb 24, 2023 Feb 24, 2023

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YOU ARE A HERO... SO MUCH THAT I WROTE THIS IN ALL CAPS... seriously this has been driving me nuts for ever. Feel stupid for not ever thinking of this as a solution. Thank you!!!

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New Here ,
Mar 05, 2024 Mar 05, 2024

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LATEST

I actually Dropped Premiere for a lot of reasons and this one one of them. I was trying it again and this was happening then found your comment. This was it! Premiere might be usable again for me haha. 

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New Here ,
Mar 17, 2023 Mar 17, 2023

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This is the way. Thank you!!

 

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New Here ,
Oct 14, 2021 Oct 14, 2021

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Hey, guys!

This issue is still very much alive.

I tries lowering the scrolling speed so I can at least zoom out using the alt + mouse wheel. But since I'm switching through Windows and MacOS machines on a daily I'd love for this to getfixed on a Mac. Because I can really easily flick the  mouse wheel on windows and have it zoomed out whereas on Mac it just runs through a cycle of zooming out but always stops on the max zoom.

Maybe Adobe could find a real fix for this?

 

I'm using the same mouse and keyboard for windows and mac. Using the latest versions of OS and Premiere. This problem is just killing me

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New Here ,
Nov 30, 2023 Nov 30, 2023

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I had the same problem, I solved it by changing the mouse, I don't know if it is the compatibility of the mouse with the computer or simply the scrolling was no longer good, I hope it helps you.

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Explorer ,
Dec 28, 2023 Dec 28, 2023

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This is an issue.  Different mouses here.  It seems to have to do with scroll speed, but the fact that adobe hasn't fixed such a simple issue is annoying.  I shouldn't have to change my scroll speed.  And zooming in and out is a crucial part of most people's workflow.  This needs to be fixed.

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