Told by adobe to update graphics card

New Here ,
Jan 24, 2021 Jan 24, 2021

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Hello. I can't use video editing in Adobe now. Adobe says I need to update the graphics card. I have followed all of the instructions until Windows tells me my card is the most up-to-date available so it does not let me update using the driver that Adobe supply. Can anyone help?

Thanks,

Paul.

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Most Valuable Participant ,
Jan 24, 2021 Jan 24, 2021

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>until Windows tells me my card

 

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro use the STUDIO driver, not the GAMING driver
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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New Here ,
Jan 24, 2021 Jan 24, 2021

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Thank you John - I'll have a look at the vendor site.

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