Transform Controls Not Appearing Even After Double Click

[CailloSheard]

Hey there, just redownloaded Premiere and the rest of my Creative Cloud Applications onto my new laptop, however for some reason the transform controls have disappeared. I double-clicked the program monitor as per usual which usually works but now doesn't?

Please help me fix this problem as even masking doesn't appear and I cannot edit without that option.Thankyou

[Sumeet Kumar Choubey]

Hi CailloSheard,

Sorry to hear about this. Try resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave. Let us know if it helps.

Thanks,

Sumeet

[CailloSheard]

I just tried this and it doesn't work. I was getting hopeful there for a second. Thankyou anyways.

[Mike Dziennik]

What happens if you click on the 'Motion' text inside the Effect Controls panel?

[CailloSheard]

It just gets rid of any effects I have set. Does not fix problem

[liaisonr2026459]

I had the same problem. Did you click the arrow to the left of "Motion"?

[Ann Bens · Accepted solution]

Did you by any chance changed your screen resolution in the OS.

Other then 100% or recommend display gives issues (especially 125%).

[CailloSheard]

Oh yeah I did. The laptop kinda just came like that so I didn't change it.

Okay so since that worked is there any way to have my computer on 125% without the transform controls disappearing?

[Allana Lane5D11]

We have the same prob, so i tried to change my screen resolution from 125%(recommended) to 100% and it worked and I put it back to 125% then transfer control did still there