Tried Dozens of workarounds, Specific Project won't open!

Report · Feb 16, 2021

Good morning,

Randomly this morning after trying to export a part of my film project. Even when I go back to autosaved versions of the same project, it won't open. I've been editing this project since last year. In January, I installed 3rd party plugins and have had 0 issues. The plugins are accusonus & FX Factory (sound repair), Again, I've not had any issues before. And I wasn't exporting any visual effects. It was a standard project export (like I just did last night) and crashed after it reached "100%" exporting. I've reset the app, uninstalled/reinstalled, reset my cache and all. Nothing is working only on this specific project even deep into my autosave history.

I have premiere pro 14.9. Any help/insight would be great. Thanks!

Crash Report:

Process: Adobe Premiere Pro 2020 [6542]

Path: /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020

Identifier: com.adobe.PremierePro.14

Version: 14.9 (14.9)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Premiere Pro 2020 [6542]

User ID: 501

Date/Time: 2021-02-16 08:31:26.027 -0500

OS Version: macOS 11.0.1 (20B29)

Report Version: 12

Anonymous UUID: 2C2C0348-4D1B-453D-33ED-DB0EC10977E4

Time Awake Since Boot: 1700 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [6542]

VM Regions Near 0x18:

-->

__TEXT 100000000-100007000 [ 28K] r-x/r-x SM=COW /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.accusonus.NoiseRemoverPro5 0x000000020aaa99d4 0x20a093000 + 10578388

1 com.accusonus.NoiseRemoverPro5 0x000000020aa2627b 0x20a093000 + 10039931

2 com.accusonus.NoiseRemoverPro5 0x000000020aaac2b5 0x20a093000 + 10588853

3 com.accusonus.NoiseRemoverPro5 0x000000020aaac192 0x20a093000 + 10588562

4 com.apple.CoreFoundation 0x00007fff204429fc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

5 com.apple.CoreFoundation 0x00007fff20442964 __CFRunLoopDoSource0 + 180

6 com.apple.CoreFoundation 0x00007fff20442741 __CFRunLoopDoSources0 + 346

7 com.apple.CoreFoundation 0x00007fff20441111 __CFRunLoopRun + 890

8 com.apple.CoreFoundation 0x00007fff204406be CFRunLoopRunSpecific + 563

9 com.apple.HIToolbox 0x00007fff286acfd0 RunCurrentEventLoopInMode + 292

10 com.apple.HIToolbox 0x00007fff286acdcc ReceiveNextEventCommon + 709

11 com.apple.HIToolbox 0x00007fff286acaef _BlockUntilNextEventMatchingListInModeWithFilter + 64

12 com.apple.AppKit 0x00007fff22c59f85 _DPSNextEvent + 883

13 com.apple.AppKit 0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366

14 com.apple.AppKit 0x00007fff22f309f5 -[NSApplication _doModalLoop:peek:] + 303

15 com.apple.AppKit 0x00007fff22f2f7b0 __35-[NSApplication runModalForWindow:]_block_invoke_2 + 64

16 com.apple.AppKit 0x00007fff22f2f75d __35-[NSApplication runModalForWindow:]_block_invoke + 70

17 com.apple.AppKit 0x00007fff22f2efb3 _NSTryRunModal + 100

18 com.apple.AppKit 0x00007fff22f2ee98 -[NSApplication runModalForWindow:] + 128

19 com.apple.AppKit 0x00007fff2304e110 _NXDoLocalRunAlertPanel + 372

20 com.apple.AppKit 0x00007fff231ec4da __NSRunAlertPanel_block_invoke + 42

21 com.apple.AppKit 0x00007fff22f2efb3 _NSTryRunModal + 100

22 com.apple.AppKit 0x00007fff2304deae NSRunAlertPanel + 320

23 com.adobe.UIFramework.framework 0x000000012138bb38 UIF::SystemMessageBox(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 232

24 com.adobe.Frontend.framework 0x00000001021a3611 FE::DisplayPanicSaveDialog(std::__1::shared_ptr<dvacore::threads::Gate> const&) + 641

25 com.adobe.Frontend.framework 0x00000001021a25e7 FE::DocumentManager::AttemptPanicProjectSave() + 151

26 com.adobe.dvacore.framework 0x0000000102bb205e (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 478

27 libsystem_platform.dylib 0x00007fff2038ed7d _sigtramp + 29

28 ??? 000000000000000000 0 + 0

29 com.accusonus.NoiseRemoverPro5 0x000000020aa2627b 0x20a093000 + 10039931

30 com.accusonus.NoiseRemoverPro5 0x000000020aaac2b5 0x20a093000 + 10588853

31 com.accusonus.NoiseRemoverPro5 0x000000020aaac186 0x20a093000 + 10588550

32 com.apple.CoreFoundation 0x00007fff204429fc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

33 com.apple.CoreFoundation 0x00007fff20442964 __CFRunLoopDoSource0 + 180

34 com.apple.CoreFoundation 0x00007fff20442741 __CFRunLoopDoSources0 + 346

35 com.apple.CoreFoundation 0x00007fff20441111 __CFRunLoopRun + 890

36 com.apple.CoreFoundation 0x00007fff204406be CFRunLoopRunSpecific + 563

37 com.apple.HIToolbox 0x00007fff286acfd0 RunCurrentEventLoopInMode + 292

38 com.apple.HIToolbox 0x00007fff286acdcc ReceiveNextEventCommon + 709

39 com.apple.HIToolbox 0x00007fff286acaef _BlockUntilNextEventMatchingListInModeWithFilter + 64

40 com.apple.AppKit 0x00007fff22c59f85 _DPSNextEvent + 883

41 com.apple.AppKit 0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366

42 com.adobe.dvaui.framework 0x0000000100529ef5 dvaui::ui::OS_Dialog::ModalLoop() + 197

43 com.adobe.dvaui.framework 0x0000000100529617 dvaui::ui::OS_Dialog::RunModal() + 39

44 com.adobe.dvaeve.framework 0x000000010fb3fb34 dvaeve::UI_EveManager::DisplayView(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_istream<char, std::__1::char_traits<char> >&, dvaui::drawbot::SupplierInterface const*, dvaui::ui::UI_Node*, bool, bool) + 1556

45 com.adobe.dvaeve.framework 0x000000010fb3a967 dvaeve::UI_Eve::ParseEveScript(std::__1::basic_stringstream<char, std::__1::char_traits<char>, std::__1::allocator<char> >&, bool) + 407

46 com.adobe.Dialogs.framework 0x000000012412ebf5 DLG::ProgressDialog::DoProgressDialogCommon(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*, int, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 1093

47 com.adobe.Dialogs.framework 0x000000012412f012 DLG::ProgressDialog::DoProgressDialogWithTitle(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*, int) + 114

48 com.adobe.HSL.framework 0x0000000128848589 HSL::ProgressDialog::DoProgressDialogWithTitle(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation> const&) + 409

49 com.adobe.HSL.framework 0x00000001287a2cc3 HSL::LoadProject(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, bool, bool, dvacore::classref::InterfaceRef<BE::IProject, BE::IProject>&, dvacore::classref::InterfaceRef<BE::IProjectLoadStatus, BE::IProjectLoadStatus>&) + 1731

50 com.adobe.Frontend.framework 0x00000001021912ec FE::DocumentManager::OpenDocument(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, UIF::DocumentOpenMethod, bool, bool, bool, bool) + 3308

51 com.adobe.Frontend.framework 0x000000010209a771 -[PremiereCocoaMacApplicationDelegate openFiles:] + 849

52 com.adobe.Frontend.framework 0x000000010209ad79 -[PremiereCocoaMacApplicationDelegate application:openFiles:] + 25

53 com.apple.AppKit 0x00007fff230c4dc3 withWindowOrderingObserverHeuristic + 473

54 com.apple.AppKit 0x00007fff230c493c -[NSApplication(NSAppleEventHandling) _openURLs:withCompletionHandler:] + 1279

55 com.apple.AppKit 0x00007fff22f6d219 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 887

56 com.apple.AppKit 0x00007fff22ddae46 __72-[NSPersistentUIManager restoreAllPersistentStateWithCompletionHandler:]_block_invoke + 39

57 com.apple.AppKit 0x00007fff22ddada1 __90-[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:]_block_invoke + 52

58 com.apple.AppKit 0x00007fff22ddabc3 -[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:] + 315

59 com.apple.AppKit 0x00007fff22ddaa60 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 95

60 com.apple.AppKit 0x00007fff22dda64a -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 590

61 com.apple.AppKit 0x00007fff22dae46c -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1706

62 com.apple.AppKit 0x00007fff22dadcb1 __82-[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:]_block_invoke_3 + 163

63 com.apple.AppKit 0x00007fff22dadbcb __99-[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:]_block_invoke + 365

64 com.apple.AppKit 0x00007fff22c624f3 -[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:] + 684

65 com.apple.AppKit 0x00007fff22c6165c -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 1751

66 com.apple.AppKit 0x00007fff22c60e79 -[NSPersistentUIManager restoreAllPersistentStateWithCompletionHandler:] + 279

67 com.apple.AppKit 0x00007fff22c602a5 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:completionHandler:] + 358

68 com.apple.AppKit 0x00007fff22f6ce17 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 236

69 com.apple.AppKit 0x00007fff22c5fcdc -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 741

70 com.apple.Foundation 0x00007fff211a0056 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308

71 com.apple.Foundation 0x00007fff2119fec6 _NSAppleEventManagerGenericHandler + 80

72 com.apple.AE 0x00007fff2620a0b9 0x7fff261fd000 + 53433

73 com.apple.AE 0x00007fff262097d4 0x7fff261fd000 + 51156

74 com.apple.AE 0x00007fff26202440 aeProcessAppleEvent + 452

75 com.apple.HIToolbox 0x00007fff286bef12 AEProcessAppleEvent + 54

76 com.apple.AppKit 0x00007fff22c5a412 _DPSNextEvent + 2048

77 com.apple.AppKit 0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366

78 com.apple.AppKit 0x00007fff22c4abda -[NSApplication run] + 586

79 com.adobe.Frontend.framework 0x000000010209bfd0 FE::MacApplication::RunSelf() + 48

80 com.adobe.Frontend.framework 0x00000001020e10b8 FE::Application::Run(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 264

81 com.adobe.Frontend.framework 0x00000001020a034a FE::AppMain(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, int, void*) + 586

82 com.adobe.Frontend.framework 0x00000001020a1ef3 FE::Run(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, int) + 67

83 com.adobe.PremierePro.14 0x0000000100006659 main + 2553

84 libdyld.dylib 0x00007fff20365631 start + 1

Thread 1:: Dispatch queue: com.apple.root.user-initiated-qos

0 libsystem_kernel.dylib 0x00007fff2031a7e2 kevent + 10

1 com.adobe.AdobeCrashReporter 0x00000001112fefbc AdobeCrashReporterSignalHandler(int, unsigned int) + 396

2 com.adobe.AdobeCrashReporter 0x0000000111300969 __AdobeCrashReporterEnableSignalHandling_block_invoke + 33

3 libdispatch.dylib 0x00007fff2019e5dd _dispatch_call_block_and_release + 12

4 libdispatch.dylib 0x00007fff2019f7c7 _dispatch_client_callout + 8

5 libdispatch.dylib 0x00007fff201ae9b5 _dispatch_root_queue_drain + 676

6 libdispatch.dylib 0x00007fff201aefb8 _dispatch_worker_thread2 + 92

7 libsystem_pthread.dylib 0x00007fff20347453 _pthread_wqthread + 244

8 libsystem_pthread.dylib 0x00007fff20346467 start_wqthread + 15

Thread 2:: Dispatch queue: NSCGSDisableUpdates

0 libsystem_kernel.dylib 0x00007fff20315ed2 semaphore_timedwait_trap + 10

1 libdispatch.dylib 0x00007fff2019fcda _dispatch_sema4_timedwait + 76

2 libdispatch.dylib 0x00007fff201a0106 _dispatch_semaphore_wait_slow + 58

3 com.apple.SkyLight 0x00007fff24bfdad0 CGSUpdateManager::enable_updates_common() + 1146

4 com.apple.SkyLight 0x00007fff24bfe501 SLSReenableUpdateTokenWithSeed + 130

5 libdispatch.dylib 0x00007fff2019e5dd _dispatch_call_block_and_release + 12

6 libdispatch.dylib 0x00007fff2019f7c7 _dispatch_client_callout + 8

7 libdispatch.dylib 0x00007fff201a55fe _dispatch_lane_serial_drain + 606

Report · Feb 16, 2021

Assuming Premiere Pro will launch a 'new' project, try importing your old project into a new project, either from >file > import or the Media Browser. See if that works.

You've probably done this but also reset your Premiere Pro preferences. For me the number one cause of Premiere Pro launching issues on Mac

Report · Feb 16, 2021

Thank you! I did try all of that but in doing more research, i found that it was my 3rd party plugins (which sucks but at least i didn't lose any of my project). It now opens successfully. I just have to do the work i bought the plugins for lol.

Thank you, again!

Report · Feb 16, 2021

Great to hear you are up and running, pity about the plugins 😞

Report · Feb 16, 2021

and thanks for closing out the thread. Not enough people do that.

Report · Feb 16, 2021

Drew,

Would you mind letting the plug-in manufacturers know? It would be great to reduce our support our cases by a few more ticks.

Thanks,
Kevin

Report · Feb 16, 2021

and actually couldn't hurt to let us know who's plug-ins were causing the problem.

Report · Feb 16, 2021

I cannot be sure (I had at least 2 plug ins running). But the plugins running were VST-3, FX Factory & accusonus. I believe VST-3 & FX Factory were the main culprits, but I am not 100% sure.

Adobe Community

Tried Dozens of workarounds, Specific Project won't open!

1 Correct answer