Tried Dozens of workarounds, Specific Project won't open!

Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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Good morning,

 

Randomly this morning after trying to export a part of my film project. Even when I go back to autosaved versions of the same project, it won't open. I've been editing this project since last year. In January, I installed 3rd party plugins and have had 0 issues. The plugins are accusonus & FX Factory (sound repair), Again, I've not had any issues before. And I wasn't exporting any visual effects. It was a standard project export (like I just did last night) and crashed after it reached "100%" exporting. I've reset the app, uninstalled/reinstalled, reset my cache and all. Nothing is working only on this specific project even deep into my autosave history. 

 

I have premiere pro 14.9. Any help/insight would be great. Thanks!

Crash Report: 

Process:               Adobe Premiere Pro 2020 [6542]
Path:                  /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020
Identifier:            com.adobe.PremierePro.14
Version:               14.9 (14.9)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Premiere Pro 2020 [6542]
User ID:               501
 
Date/Time:             2021-02-16 08:31:26.027 -0500
OS Version:            macOS 11.0.1 (20B29)
Report Version:        12
Anonymous UUID:        2C2C0348-4D1B-453D-33ED-DB0EC10977E4
 
 
Time Awake Since Boot: 1700 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        0  Dispatch queue: com.apple.main-thread
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note:        EXC_CORPSE_NOTIFY
 
Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [6542]
 
VM Regions Near 0x18:
--> 
    __TEXT                      100000000-100007000    [   28K] r-x/r-x SM=COW  /Applications/Adobe Premiere Pro 2020/Adobe Premiere Pro 2020.app/Contents/MacOS/Adobe Premiere Pro 2020
 
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.accusonus.NoiseRemoverPro5 0x000000020aaa99d4 0x20a093000 + 10578388
1   com.accusonus.NoiseRemoverPro5 0x000000020aa2627b 0x20a093000 + 10039931
2   com.accusonus.NoiseRemoverPro5 0x000000020aaac2b5 0x20a093000 + 10588853
3   com.accusonus.NoiseRemoverPro5 0x000000020aaac192 0x20a093000 + 10588562
4   com.apple.CoreFoundation       0x00007fff204429fc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5   com.apple.CoreFoundation       0x00007fff20442964 __CFRunLoopDoSource0 + 180
6   com.apple.CoreFoundation       0x00007fff20442741 __CFRunLoopDoSources0 + 346
7   com.apple.CoreFoundation       0x00007fff20441111 __CFRunLoopRun + 890
8   com.apple.CoreFoundation       0x00007fff204406be CFRunLoopRunSpecific + 563
9   com.apple.HIToolbox           0x00007fff286acfd0 RunCurrentEventLoopInMode + 292
10  com.apple.HIToolbox           0x00007fff286acdcc ReceiveNextEventCommon + 709
11  com.apple.HIToolbox           0x00007fff286acaef _BlockUntilNextEventMatchingListInModeWithFilter + 64
12  com.apple.AppKit               0x00007fff22c59f85 _DPSNextEvent + 883
13  com.apple.AppKit               0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366
14  com.apple.AppKit               0x00007fff22f309f5 -[NSApplication _doModalLoop:peek:] + 303
15  com.apple.AppKit               0x00007fff22f2f7b0 __35-[NSApplication runModalForWindow:]_block_invoke_2 + 64
16  com.apple.AppKit               0x00007fff22f2f75d __35-[NSApplication runModalForWindow:]_block_invoke + 70
17  com.apple.AppKit               0x00007fff22f2efb3 _NSTryRunModal + 100
18  com.apple.AppKit               0x00007fff22f2ee98 -[NSApplication runModalForWindow:] + 128
19  com.apple.AppKit               0x00007fff2304e110 _NXDoLocalRunAlertPanel + 372
20  com.apple.AppKit               0x00007fff231ec4da __NSRunAlertPanel_block_invoke + 42
21  com.apple.AppKit               0x00007fff22f2efb3 _NSTryRunModal + 100
22  com.apple.AppKit               0x00007fff2304deae NSRunAlertPanel + 320
23  com.adobe.UIFramework.framework 0x000000012138bb38 UIF::SystemMessageBox(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 232
24  com.adobe.Frontend.framework   0x00000001021a3611 FE::DisplayPanicSaveDialog(std::__1::shared_ptr<dvacore::threads::Gate> const&) + 641
25  com.adobe.Frontend.framework   0x00000001021a25e7 FE::DocumentManager::AttemptPanicProjectSave() + 151
26  com.adobe.dvacore.framework   0x0000000102bb205e (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 478
27  libsystem_platform.dylib       0x00007fff2038ed7d _sigtramp + 29
28  ???                           000000000000000000 0 + 0
29  com.accusonus.NoiseRemoverPro5 0x000000020aa2627b 0x20a093000 + 10039931
30  com.accusonus.NoiseRemoverPro5 0x000000020aaac2b5 0x20a093000 + 10588853
31  com.accusonus.NoiseRemoverPro5 0x000000020aaac186 0x20a093000 + 10588550
32  com.apple.CoreFoundation       0x00007fff204429fc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
33  com.apple.CoreFoundation       0x00007fff20442964 __CFRunLoopDoSource0 + 180
34  com.apple.CoreFoundation       0x00007fff20442741 __CFRunLoopDoSources0 + 346
35  com.apple.CoreFoundation       0x00007fff20441111 __CFRunLoopRun + 890
36  com.apple.CoreFoundation       0x00007fff204406be CFRunLoopRunSpecific + 563
37  com.apple.HIToolbox           0x00007fff286acfd0 RunCurrentEventLoopInMode + 292
38  com.apple.HIToolbox           0x00007fff286acdcc ReceiveNextEventCommon + 709
39  com.apple.HIToolbox           0x00007fff286acaef _BlockUntilNextEventMatchingListInModeWithFilter + 64
40  com.apple.AppKit               0x00007fff22c59f85 _DPSNextEvent + 883
41  com.apple.AppKit               0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366
42  com.adobe.dvaui.framework     0x0000000100529ef5 dvaui::ui::OS_Dialog::ModalLoop() + 197
43  com.adobe.dvaui.framework     0x0000000100529617 dvaui::ui::OS_Dialog::RunModal() + 39
44  com.adobe.dvaeve.framework     0x000000010fb3fb34 dvaeve::UI_EveManager::DisplayView(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_istream<char, std::__1::char_traits<char> >&, dvaui::drawbot::SupplierInterface const*, dvaui::ui::UI_Node*, bool, bool) + 1556
45  com.adobe.dvaeve.framework     0x000000010fb3a967 dvaeve::UI_Eve::ParseEveScript(std::__1::basic_stringstream<char, std::__1::char_traits<char>, std::__1::allocator<char> >&, bool) + 407
46  com.adobe.Dialogs.framework   0x000000012412ebf5 DLG::ProgressDialog::DoProgressDialogCommon(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*, int, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 1093
47  com.adobe.Dialogs.framework   0x000000012412f012 DLG::ProgressDialog::DoProgressDialogWithTitle(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*, int) + 114
48  com.adobe.HSL.framework       0x0000000128848589 HSL::ProgressDialog::DoProgressDialogWithTitle(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, dvacore::classref::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation> const&) + 409
49  com.adobe.HSL.framework       0x00000001287a2cc3 HSL::LoadProject(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, bool, bool, dvacore::classref::InterfaceRef<BE::IProject, BE::IProject>&, dvacore::classref::InterfaceRef<BE::IProjectLoadStatus, BE::IProjectLoadStatus>&) + 1731
50  com.adobe.Frontend.framework   0x00000001021912ec FE::DocumentManager::OpenDocument(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, UIF::DocumentOpenMethod, bool, bool, bool, bool) + 3308
51  com.adobe.Frontend.framework   0x000000010209a771 -[PremiereCocoaMacApplicationDelegate openFiles:] + 849
52  com.adobe.Frontend.framework   0x000000010209ad79 -[PremiereCocoaMacApplicationDelegate application:openFiles:] + 25
53  com.apple.AppKit               0x00007fff230c4dc3 withWindowOrderingObserverHeuristic + 473
54  com.apple.AppKit               0x00007fff230c493c -[NSApplication(NSAppleEventHandling) _openURLs:withCompletionHandler:] + 1279
55  com.apple.AppKit               0x00007fff22f6d219 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 887
56  com.apple.AppKit               0x00007fff22ddae46 __72-[NSPersistentUIManager restoreAllPersistentStateWithCompletionHandler:]_block_invoke + 39
57  com.apple.AppKit               0x00007fff22ddada1 __90-[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:]_block_invoke + 52
58  com.apple.AppKit               0x00007fff22ddabc3 -[NSDocumentController(NSInternal) _autoreopenDocumentsFromRecords:withCompletionHandler:] + 315
59  com.apple.AppKit               0x00007fff22ddaa60 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 95
60  com.apple.AppKit               0x00007fff22dda64a -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 590
61  com.apple.AppKit               0x00007fff22dae46c -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1706
62  com.apple.AppKit               0x00007fff22dadcb1 __82-[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:]_block_invoke_3 + 163
63  com.apple.AppKit               0x00007fff22dadbcb __99-[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:]_block_invoke + 365
64  com.apple.AppKit               0x00007fff22c624f3 -[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:] + 684
65  com.apple.AppKit               0x00007fff22c6165c -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 1751
66  com.apple.AppKit               0x00007fff22c60e79 -[NSPersistentUIManager restoreAllPersistentStateWithCompletionHandler:] + 279
67  com.apple.AppKit               0x00007fff22c602a5 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:completionHandler:] + 358
68  com.apple.AppKit               0x00007fff22f6ce17 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 236
69  com.apple.AppKit               0x00007fff22c5fcdc -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 741
70  com.apple.Foundation           0x00007fff211a0056 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
71  com.apple.Foundation           0x00007fff2119fec6 _NSAppleEventManagerGenericHandler + 80
72  com.apple.AE                   0x00007fff2620a0b9 0x7fff261fd000 + 53433
73  com.apple.AE                   0x00007fff262097d4 0x7fff261fd000 + 51156
74  com.apple.AE                   0x00007fff26202440 aeProcessAppleEvent + 452
75  com.apple.HIToolbox           0x00007fff286bef12 AEProcessAppleEvent + 54
76  com.apple.AppKit               0x00007fff22c5a412 _DPSNextEvent + 2048
77  com.apple.AppKit               0x00007fff22c5874b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366
78  com.apple.AppKit               0x00007fff22c4abda -[NSApplication run] + 586
79  com.adobe.Frontend.framework   0x000000010209bfd0 FE::MacApplication::RunSelf() + 48
80  com.adobe.Frontend.framework   0x00000001020e10b8 FE::Application::Run(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&) + 264
81  com.adobe.Frontend.framework   0x00000001020a034a FE::AppMain(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, int, void*) + 586
82  com.adobe.Frontend.framework   0x00000001020a1ef3 FE::Run(std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short> > const&, int) + 67
83  com.adobe.PremierePro.14       0x0000000100006659 main + 2553
84  libdyld.dylib                 0x00007fff20365631 start + 1
 
Thread 1:: Dispatch queue: com.apple.root.user-initiated-qos
0   libsystem_kernel.dylib         0x00007fff2031a7e2 kevent + 10
1   com.adobe.AdobeCrashReporter   0x00000001112fefbc AdobeCrashReporterSignalHandler(int, unsigned int) + 396
2   com.adobe.AdobeCrashReporter   0x0000000111300969 __AdobeCrashReporterEnableSignalHandling_block_invoke + 33
3   libdispatch.dylib             0x00007fff2019e5dd _dispatch_call_block_and_release + 12
4   libdispatch.dylib             0x00007fff2019f7c7 _dispatch_client_callout + 8
5   libdispatch.dylib             0x00007fff201ae9b5 _dispatch_root_queue_drain + 676
6   libdispatch.dylib             0x00007fff201aefb8 _dispatch_worker_thread2 + 92
7   libsystem_pthread.dylib       0x00007fff20347453 _pthread_wqthread + 244
8   libsystem_pthread.dylib       0x00007fff20346467 start_wqthread + 15
 
Thread 2:: Dispatch queue: NSCGSDisableUpdates
0   libsystem_kernel.dylib         0x00007fff20315ed2 semaphore_timedwait_trap + 10
1   libdispatch.dylib             0x00007fff2019fcda _dispatch_sema4_timedwait + 76
2   libdispatch.dylib             0x00007fff201a0106 _dispatch_semaphore_wait_slow + 58
3   com.apple.SkyLight             0x00007fff24bfdad0 CGSUpdateManager::enable_updates_common() + 1146
4   com.apple.SkyLight             0x00007fff24bfe501 SLSReenableUpdateTokenWithSeed + 130
5   libdispatch.dylib             0x00007fff2019e5dd _dispatch_call_block_and_release + 12
6   libdispatch.dylib             0x00007fff2019f7c7 _dispatch_client_callout + 8
7   libdispatch.dylib             0x00007fff201a55fe _dispatch_lane_serial_drain + 606
 
<report truncated by mod>

 

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correct answers 1 Correct Answer

Community Beginner , Feb 16, 2021 Feb 16, 2021
Thank you!  I did try all of that but in doing more research,  i found that it was my 3rd party plugins (which sucks but at least i didn't lose any of my project). It now opens successfully.  I just have to do the work i bought the plugins for lol. Thank you,  again! 

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Assuming Premiere Pro will launch a 'new' project, try importing your old project into a new project, either from >file > import or the Media Browser. See if that works. 

You've probably done this but also reset your Premiere Pro preferences. For me the number one cause of Premiere Pro launching issues on Mac

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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Thank you!  I did try all of that but in doing more research,  i found that it was my 3rd party plugins (which sucks but at least i didn't lose any of my project). It now opens successfully.  I just have to do the work i bought the plugins for lol.

 

Thank you,  again! 

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Great to hear you are up and running, pity about the plugins 😞

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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and thanks for closing out the thread.  Not enough people do that.

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Adobe Employee ,
Feb 16, 2021 Feb 16, 2021

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Drew,

Would you mind letting the plug-in manufacturers know? It would be great to reduce our support our cases by a few more ticks.

 

Thanks,
Kevin

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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and actually couldn't hurt to let us know who's plug-ins were causing the problem.

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Community Beginner ,
Feb 16, 2021 Feb 16, 2021

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I cannot be sure (I had at least 2 plug ins running). But the plugins running were VST-3, FX Factory & accusonus. I believe VST-3 & FX Factory were the main culprits, but I am not 100% sure. 

 

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