Trouble with 1912 x 1088 video clips. Fine in playback, but incorrect size when paused and exported.

New Here ,
May 17, 2021 May 17, 2021

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I am having trouble with video clips specifically 1912 x 1088 size. When I play back the full sequence the video looks fine, but when I pause on one of these clips the image size is incorrect and strange, like it's 1/4 of the correct size and shoved into one corner. See picture below:Inkedadobe premiere pro screenshot 1_LI.jpg

When playing back at 1/2 quality the video play back is fine, but at full quality it is corrupted like this.

 

I thought by exporting it the problem might be fixed, but no, the problem exported itself into the finished video too. Inkedadobe premiere pro screenshot 3_LI.jpg

 

I've never encountered this problem before and I'm not sure what to do. I've used Premiere Pro before, but that was 4 years ago, so I'm relearning it. If you have the answer to this problem please be descriptive and precise about how to fix it. Thank you.

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Editing, Export, Formats

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correct answers 1 Correct Answer

New Here , May 24, 2021 May 24, 2021
Thanks for the reply. Turns out my computer could not handle the newest Premiere Pro, so I downgraded a few versions, had to fix my saved Premiere Pro file to work in the older versions, and that seemed to do the trick.

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Adobe Employee ,
May 21, 2021 May 21, 2021

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Hi Valley-Lily,

 

Sorry to hear about this. Have you applied Warp Stabilizer to the clips on the timeline? Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's restoring the preview?

 

Thanks,

Sumeet

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New Here ,
May 24, 2021 May 24, 2021

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Thanks for the reply. Turns out my computer could not handle the newest Premiere Pro, so I downgraded a few versions, had to fix my saved Premiere Pro file to work in the older versions, and that seemed to do the trick.

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