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troubleshooting white screen

New Here ,
Jul 30, 2020

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Whenever I try to add graphics to my video from the graphics tab, all of my footage turns to a white screen. I work in ministry and produce videos of worships etc., and like to put image captions in the video, so this has been very frustrating to work with. Especially since you can not undo it, so I have just been starting over. It will sometimes work but not often. A lot of hours have been wasted editing a video for this to happen towards the end. Any help would be appreciated! 

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Crash, Effects and Titles, Error or problem

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troubleshooting white screen

New Here ,
Jul 30, 2020

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Whenever I try to add graphics to my video from the graphics tab, all of my footage turns to a white screen. I work in ministry and produce videos of worships etc., and like to put image captions in the video, so this has been very frustrating to work with. Especially since you can not undo it, so I have just been starting over. It will sometimes work but not often. A lot of hours have been wasted editing a video for this to happen towards the end. Any help would be appreciated! 

Topics

Crash, Effects and Titles, Error or problem

Views

28

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 30, 2020

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More info on your system, media drive, and media type please, m.

 

Thanks,
Kevin

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