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Trying to open Premiere Pro for the first time, and stuck on "Loading Importer Quicktime Bundle".

New Here ,
Nov 11, 2020

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This happened when I tried to open Premiere Rush.  

 

I'm trying to get some work and need this app...please help!

 

Mac 10.4.6 plenty of RAM available

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Error or problem, Freeze or hang

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Trying to open Premiere Pro for the first time, and stuck on "Loading Importer Quicktime Bundle".

New Here ,
Nov 11, 2020

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This happened when I tried to open Premiere Rush.  

 

I'm trying to get some work and need this app...please help!

 

Mac 10.4.6 plenty of RAM available

TOPICS
Error or problem, Freeze or hang

Views

60

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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this is the premiere pro forum not premiere rush which is a different program...

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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A typo on my part.  I meant to say this is happening in BOTH Rush and Premiere for me.  So you have any thoughts?

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.  when I googled Mac 10.4.6 it said it was a very old version of the mac operating system...  

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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It's only one system back.  Unfortunately I can not upgrade as there are some audio aplications I use for work that have not updated their firmware for Catalina.  I was on with Adobe support and was told to uninstall, then reinstall.  Did that, now I can't reinstall Premiere.  Trying to download older versions as well, but it's not working.

Going to keep trying older versions, but I'd be very suprised if Premiere doesn't work on the OS from last year!

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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Hold on..it's downloading fine from the browser, just not within creative cloud.

 

I'll come back and let you know if it opens once downloaded.

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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Welp...same issue sadly.  Loading ImporterQuicktimeBundle...just hanging out there and I have to force quit the app to shut it down

 

 

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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maybe try creating a new user with administrative privileges in system preferences: users and groups and logging in as the new user and then try doing the install..

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Nov 11, 2020 0
New Here ,
Nov 19, 2020

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I am having the same issue on a PC:

 

Windows 10 Pro Version 2004

 

 

 

 

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Nov 19, 2020 0