Unable to change preferences in Premiere Pro CC

New Here ,
Nov 13, 2017

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Hi!

I change some preferences in Premiere, but when I press the ok button, it flashes on the button to confirm that I've press, but it does'nt do anything. It's like the preferences are locked... I can only press cancel. Is it a bug? Or I have to unlock something?

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

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1 Correct Answer

Community Beginner , Dec 18, 2017
kennyw98410796 Community Beginner , Dec 18, 2017
I found the solution. You need to change the read/write permission in library/preferences/adobe/premiere pro. It works now

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Adobe Community Professional ,
Nov 13, 2017

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Which preferences? Can you show a screen-grab of the dialog box showing the ones you've changed?

Neil

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Community Beginner ,
Dec 18, 2017

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It's about all the preferences. You can check the box of a preference, but when you want to save it, the OK button doesn't work so the changes remain unchanged.

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Adobe Community Professional ,
Dec 18, 2017

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Tried trashing preferences?

(shift+alt while opening Premiere)

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Community Beginner ,
Dec 18, 2017

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I found the solution. You need to change the read/write permission in library/preferences/adobe/premiere pro. It works now

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Explorer ,
Jan 05, 2018

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There's no Adobe folder in my preferences folder..

I also checked all preferences folders on my system - nothing.

What can I do?

Installed Version: PR CC 2018 on macOS Sierra 10.12.6

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Community Beginner ,
Jan 05, 2018

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Did you go to the folder via "Users/library/preferences/adobe/premiere pro/"your version of the software" (mine is 12.0 for example). And then "show info" There are the read/write permission. When I changed everything to read/write it worked.

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Explorer ,
Jan 05, 2018

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Yeah, I found the folder, it was hidden..

Now I can save my changes!

THANKS FOR HELP!

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New Here ,
Jul 22, 2018

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This was particularly useful... because there is a redundancy that added confusion... normally the path to delete or change preferences is: Library/preferences. com.adobe.premierepro.

but here its LIBRARY / ADOBE/ PREMIERE PRO change read write permissions

THANK YOU!!

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New Here ,
Dec 07, 2020

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This solution worked for me with CC Version 14.00!  Give Read & Wright Permissions

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New Here ,
Aug 12, 2019

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I don't seem to have a folder named "adobe" in my library/preference folder. I even searched the folder in finder and gave permission to all the files named Adobe, but again, it didn't do anything. Does anyone else have this problem? Is there a reason why I don't have the Adobe folder in my preferences. 

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Community Beginner ,
Dec 18, 2019

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THANK YOU SO MUCH!!!!  I'VE BEEN SCOURING THE WEB FOR A SOLUTION TO THIS FOR YEARS!!!!

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