Unable to hear audio when running across timeline

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I just accidentally removed the timeline from my Premiere window and when I brought it back, I no longer can hear the audio when I run the timeline cursor across the timeline. I can still hear the audio when I press play, but not hearing the audio when running back and forth is really hurting my ability to edit videos. Thanks!

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Adobe Community Professional , Jun 18, 2021 Jun 18, 2021
Ensure Preferences>Audio>Play audio while scrubbing is still checked.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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You may want to re-set preferences.

Close Premiere.

On Mac hold down Shift/Option/Command while clicking on icon to open the app.

Same procedure for Windows but hold down Shift/Alt/Control.

Let your system make changes while the app is opening. 

Re-open the project and see if it behaves better.

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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Tried that and nothing changed. I'm guessing my preferences got changed because I dropped my laptop and then my timeline disappeared, and then when I put the timeline back it's not working right. I tried re-removing the timeline and readding it, but that didn't help either.

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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You dropped your laptop?

Check if you still have audio on the laptop itself.

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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I do.

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Ensure Preferences>Audio>Play audio while scrubbing is still checked.

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