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Unable to import sequence from another project

Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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I was able to perform this action up until the last update. I'm unable to import a sequence from one Pr project to my Pr project.

 

I right click to import

Select the project I want to import from

Check the "Import Selected Sequences" circle

Click "OK"

 

I then recieve a message saying "The project could not be opened". The versions for the projects are the same and I'm able to import sequences into After Effects... Just not Premiere. I have a feeling it may be a setting but I can't find any information on it. 

 

Thank you.

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Error or problem , Import

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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Project locked?

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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Nothing is locked but good suggestion. I'm on a team of 4 editors who all have the same set up and I'm the only one experiencing this. 

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Community Beginner ,
Apr 27, 2021 Apr 27, 2021

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I'm also receiving an error when closing out of Ae. "PProHeadless has encountered a problem and needs to close."

I'm not sure if it may be related but I'm not sure what it's about and it doesn't seem to be affecting anything that I'm aware of.

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Community Beginner ,
May 19, 2021 May 19, 2021

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I'm still experiencing this issue.

 

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Community Expert ,
May 19, 2021 May 19, 2021

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Before opening a project:
Delete Media Cache:
FAQ: Deleting Media Cache files
Reset Preferences:

FAQ: How to reset (trash) preferences.

 


More troubleshooting
Reset workspaces: Go to Window : Workspace : Reset to Saved Layout.
Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.
Make sure you have the latest Nvidia STUDIO driver installed, not the Game driver.
Make new project and import old one.

 

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Community Beginner ,
May 24, 2021 May 24, 2021

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Deleting Media Cache didn't help but it looks like Reseting Preferences did. 

 

Than you!! I was about to lose my mind 😛

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New Here ,
May 27, 2021 May 27, 2021

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Same here!

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Community Beginner ,
May 27, 2021 May 27, 2021

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That's exactly what I was getting. I reset my preferences and that seemed to have helped. 

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Community Beginner ,
May 27, 2021 May 27, 2021

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Cancel that. I now get the same message when trying to import a sequence into Ae or when it does connect, the playback is extremely slow if any at all on the "Quarter" setting.

 

 

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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LATEST

Otho Cas, are you useing Chrome? If yes, go into your Chrome settings and clear your "Cookies and other site data" along with "Cached images and files". This has solved the issue for me and Dynamic Linking is running smoothly. If this doesn't work for you, I may have one more suggestion. 

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Community Beginner ,
Jul 23, 2021 Jul 23, 2021

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Do we have any updates on this? I'm still unable to import and dynamic linking between Ae and Pr is very unstable since last update.

 

Thank you

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