Unable to start Premiere Pro. Missing driver msvcp110.dll.

[Brett Covey]

When I try to start Premiere Pro, I get the error message "Unable to start ... msvcp.dll cannot be found". I have tried reloading Premiere, going to a third party repair program, and trying various troubleshooting solutions I found online. Nothing works, so now I am back here asking again how I can fix this problem. 

[Brett Covey]

I would like to correct that the file name is MSVCP110.dll and I haven't upgraded to windows 10, I'm using it.

[John T Smith]

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

[Brett Covey]

Thank you for your support. I am now working with a Microsoft agent after performing several other recommended operations. Even though I started having the problem of the missing .dll file (MSVCP.dll) after I restarted my subscription with Adobe, I have been having other problems unrelated. So I am doubtful Adobe is in any way responsible for the missing file at this time. Thank you for your patience and help in this matter.

Alan Brett Covey
CRM:09551000005186


Sent from Mail for Windows 10

[neil wilkes]

Mods - please delete.

Posted in error

[tjlambo]

Its helpful nonetheless when there's really no resource that addresses this specifically on adobe or MS sites.