Universe 3 Dashboard doesn't open in Premiere 2019

New Here ,
Nov 26, 2019 Nov 26, 2019

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As I already mentioned in the title, the Red Giant Universe Dashboard stopped opening at some point.

It's not a big problem since the Plug-In itself works fine. It's just weird to me that it doesn't show up anymore.

I already tried to reinstall Universe but it didn't fix it.

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Adobe Community Professional ,
Nov 26, 2019 Nov 26, 2019

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With plugins, it's often best to start with the supplier. What's RG say about this?

 

Neil

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New Here ,
Nov 26, 2019 Nov 26, 2019

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Yeah, you're probably right.

I just thought it might also be a good idea to ask here.. maybe someone had the same or a similiar problem..

But thank you for your fast answer ! 🙂

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New Here ,
Feb 25, 2020 Feb 25, 2020

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Did you find a fix for this? I have the same issue.

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Adobe Community Professional ,
Feb 25, 2020 Feb 25, 2020

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Matt,

 

It's working fine here. Did you check with Red Giant?

 

Neil

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Hey! Any updates on this? Currently having this issue and can't fix it!

 

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New Here ,
May 16, 2021 May 16, 2021

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any answers or solutions ????

 

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New Here ,
May 16, 2021 May 16, 2021

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m having the same problem in SVP too

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Adobe Community Professional ,
May 16, 2021 May 16, 2021

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Have you checked with Red Giant? When it was bought out and they changed their internal structure, the 'new' app they use to install/manage their apps/plugins on the user computer has had issues. There are people having issues with Resolve and whatnot also.

 

Neil

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