Unsupported Driver Error for Intel Iris 6100

Jan 07, 2021

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I have the latest version driver, which is 15.40.47.5166, released 3 months ago, but your FAQ says:

 

"Adobe has qualified Intel driver version 100.6286 as a baseline to avoid any stability and performance issues. We recommend updating your Intel drivers to the baseline drivers or newer.

NOTE: 100.6286 refers to the last two places of the complete version of the Intel driver (i.e. 24.20.100.6286)"

 

I am getting some frame skipping and problems with definition of text.

 

 

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Error or problem, Performance

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Unsupported Driver Error for Intel Iris 6100

Jan 07, 2021

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I have the latest version driver, which is 15.40.47.5166, released 3 months ago, but your FAQ says:

 

"Adobe has qualified Intel driver version 100.6286 as a baseline to avoid any stability and performance issues. We recommend updating your Intel drivers to the baseline drivers or newer.

NOTE: 100.6286 refers to the last two places of the complete version of the Intel driver (i.e. 24.20.100.6286)"

 

I am getting some frame skipping and problems with definition of text.

 

 

TOPICS
Error or problem, Performance

Views

17

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 07, 2021 0
Adobe Employee ,
Jan 07, 2021

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Escorpion,

Appears that FAQ is a little outdated now. I removed some of the specifics around driver versions. What you might try is rolling back a driver to see if that might work better with your machine. Getting more specs on your computer would definitely help too. Hope the community can assist.

 

Thanks,
Kevin

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