Unsupported format or damaged file with BRAW files since updating to Blackmagic camera 7.3

New Here ,
Jun 04, 2021 Jun 04, 2021

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Adobe Premiere used to support the Blackmagic files fine until I updated my Blackmagic camera to the new 7.3 with Gen 5 software. Now when I import the BRAW file it shows "unsupported format or a damaged file error". I updated the Blackmagic Raw Player to 2.1 and still not working. Davinci Resolve reads the files fine but not Adobe Premiere. Anyone else come across this problem? Am I missing something? Do I also have to manually update a BRAW plugin for Premiere Pro? I couldn't find anything online other than old articles that Premiere now supports BRAW. 

I am using Mac OSX 11.4 (Intel)

Adobe Premiere 15.2

Blackmagic Raw 2.1

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Editing, Error or problem, Formats, Import

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi prod1200,

 

We're sorry to hear about this. We would like to get the file checked. If possible, please share a download link for the sample media with which you are experiencing this issue? Also, let us know the Blackmagic camera that was used to capture the media & if the media was captured using Generation 5 color science.

 

Thanks,

Sumeet

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Hello, thank you for contacting me about this issue.
Below is a link to a sample video.
The camera that I use is the Blackmagic Cinema Camera 4K.
Yes, I am using generation 5 color. 7.3 firmware.

Video link:
https://www.dropbox.com/s/gy63bgkv5v8t57b/A002_05291343_C040.braw?dl=0


--



Paul Rodriguez

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Advisor ,
Jun 14, 2021 Jun 14, 2021

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for something like this keep in mind... it's just format and compatibility that matters.. so turning on camera and pointing it at something for 3 seconds and sending THAT file in dropbox is all you need to do and then people don't have to wait 2 hours for a 3.8 gb file to download.

: )

 

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Was there a fix for this because I'm having this exact same issue. 

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