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Unsupported video driver premier pro & After effects 2020

New Here ,
Nov 20, 2019

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Since the new release of 2020 updates, Premiere & Ae both showing the same unsupported video driver error, though I've updated the graphics driver multiple times and tried to change the graphics card too, nothing worked. also, I've disabled the onboard graphics from the device panel even that didn't work out.

I am using Windows 10 home workstation,

CPU- Intel Xeon 

Ram- 16gb

GPU- Nvidia Geforce GTX 1660

Please help.

 

 

 

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Error or problem, Hardware or GPU, How to

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Unsupported video driver premier pro & After effects 2020

New Here ,
Nov 20, 2019

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Since the new release of 2020 updates, Premiere & Ae both showing the same unsupported video driver error, though I've updated the graphics driver multiple times and tried to change the graphics card too, nothing worked. also, I've disabled the onboard graphics from the device panel even that didn't work out.

I am using Windows 10 home workstation,

CPU- Intel Xeon 

Ram- 16gb

GPU- Nvidia Geforce GTX 1660

Please help.

 

 

 

TOPICS
Error or problem, Hardware or GPU, How to

Views

28.8K

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Nov 20, 2019 0
Adobe Community Professional ,
Nov 20, 2019

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 Make sure you get your driver from the Nvidia site. Which driver did you install?

 

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Nov 20, 2019 0
New Here ,
Nov 20, 2019

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Thanks for your response, I have tried installing drivers from NVIDIA, but it didn't work either.

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Nov 20, 2019 0
Adobe Community Professional ,
Nov 20, 2019

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Which version did you install?

 

The latest SD version for your card is 441.28 and can be found here: Nvidia Studio Driver 411.28

 

If it still fails, restart the computer and re-install the drivers and choose to do a clean install of the graphic driver.

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Nov 20, 2019 0
Adobe Community Professional ,
Nov 20, 2019

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nvidia install driver.png

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Nov 20, 2019 1
New Here ,
Dec 08, 2019

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I had this exact problem.  Was getting the warning when opening projects in Premiere 2020 and couldn't export (basically nothing would happen when I'd select File > Export).  Disabling the onboard graphics in Device Manager didn't work, but uninstalling it did.  No more warning at startup, and export now works.

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Dec 08, 2019 0
New Here ,
Mar 30, 2020

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I don't know if you ever figured it out, but for anyone else who may need this, I fixed mine by updating it through windows.

My driver had an error when it updated and that is why it wasn't running as it was supposed to. Right click Windows (bottom left of your screen), click Device Manager, then click Display Adapters to open up the menu and then double click on your NVIDEA option. Click on Driver and, then, update driver. That's it, it fixed my issue. 

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Mar 30, 2020 2
New Here ,
May 03, 2020

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tried your method and it worked perfectly! didnt need to go through the hassle of installing a drive. Thank you! 🙂

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May 03, 2020 0
Adobe Community Professional ,
May 03, 2020

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izcunha

click Device Manager, then click Display Adapters

 

This will not install the latest Studio driver.

You need to go to the Nvidia site.

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May 03, 2020 0
New Here ,
Jun 09, 2020

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You are a saver! I hope your life will be 10 times better!

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Jun 09, 2020 0
New Here ,
Oct 04, 2020

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I tried this method and it says my drive is up to date. But I am still getting the error message.

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Oct 04, 2020 0
Adobe Community Professional ,
Oct 04, 2020

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Which specific GPU? And if you have a 'discrete' card like a GTX1080 or something, what is your CPU and the 'onboard' graphics which would be something like an Intel 630HD or so?

 

Neil

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Oct 04, 2020 0
Averdahl LATEST
Adobe Community Professional ,
Oct 04, 2020

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I tried this method and it says my drive is up to date. But I am still getting the error message.

 

If you have a Nvidia card, go directly to Nvidia and download the latest there: Download Drivers - Nvidia

 

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Oct 04, 2020 0