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unusable interface and timeline glitches

New Here ,
Aug 10, 2020

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I am having a severe problem. After the program working as intended for a few minutes everything seems to break. The timeline marker will not move, all menu options are unclickable and restarting the program/computer does nothing to fix it. Every time I delete and restart the project it works perfectly for 10-20 minutes before the same issue occurs. I've been editing for a few months on this computer and never encountered this issue. If anyone could help me fix this issue I would be incredibly grateful.

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Error or problem, User interface or workspaces

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unusable interface and timeline glitches

New Here ,
Aug 10, 2020

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I am having a severe problem. After the program working as intended for a few minutes everything seems to break. The timeline marker will not move, all menu options are unclickable and restarting the program/computer does nothing to fix it. Every time I delete and restart the project it works perfectly for 10-20 minutes before the same issue occurs. I've been editing for a few months on this computer and never encountered this issue. If anyone could help me fix this issue I would be incredibly grateful.

Topics

Error or problem, User interface or workspaces

Views

54

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 10, 2020

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we need more info

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card

and your source properties and sequence settings.  

Have you done any OS updates or installed any new hardware?  Are you running any other programs at the same time?  If so, try quitting them.  

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New Here ,
Aug 10, 2020

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Fully up to date windows 10 computer. most updated version of adobe premier pro. No other stuff is loading in the background except 2 google tabs of YouTube videos. 

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Adobe Community Professional ,
Aug 10, 2020

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If you want help answer mgrandiers questions

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Adobe Community Professional ,
Aug 10, 2020

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Just emphasizing the need for more info. You could have an "up to date Windows 10 computer" that's an amazing $10,000 beast workstation, or you could have a completely out of spec laptop that can barely do more than open a web browser.

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Peru Bob LATEST
Adobe Community Professional ,
Aug 10, 2020

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Also, what are the hard drives (how many, what kind, what is on each, and how full)?

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