Update not working from Creative Cloud (Premiere Pro)

New Here ,
Jul 20, 2021 Jul 20, 2021

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Whenever i try updating it just says Update Failed. Does anyone know how to fix this?

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Crash, Error or problem

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Adobe Employee , Jul 21, 2021 Jul 21, 2021
Hi there! Sorry for that. We can get this checked.  Which OS do you have? Have you tried signing out and back into your Creative Cloud account? Let us know. Thanks, Kartika

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Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

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Hi there!

Sorry for that. We can get this checked. 

  • Which OS do you have?
  • Have you tried signing out and back into your Creative Cloud account?

 

Let us know.

Thanks,

Kartika

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New Here ,
Jul 21, 2021 Jul 21, 2021

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I tried signing in and out and it worked. Thanks!

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New Here ,
Jul 28, 2021 Jul 28, 2021

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Hi,

 

I just tried signing in and out and the update is still failing.

I have Catalina 10.15.6

 

Thanks,

Ryan 

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