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Update not working from Creative Cloud (Premiere Pro)

New Here ,
Jul 20, 2021 Jul 20, 2021

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Whenever i try updating it just says Update Failed. Does anyone know how to fix this?

Title edited by mod

TOPICS
Crash , Error or problem

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correct answers 1 Correct answer

Adobe Employee , Jul 21, 2021 Jul 21, 2021

Hi there!

Sorry for that. We can get this checked. 

  • Which OS do you have?
  • Have you tried signing out and back into your Creative Cloud account?

 

Let us know.

Thanks,

Kartika

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Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

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Hi there!

Sorry for that. We can get this checked. 

  • Which OS do you have?
  • Have you tried signing out and back into your Creative Cloud account?

 

Let us know.

Thanks,

Kartika

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New Here ,
Jul 21, 2021 Jul 21, 2021

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I tried signing in and out and it worked. Thanks!

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New Here ,
Jul 28, 2021 Jul 28, 2021

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Hi,

 

I just tried signing in and out and the update is still failing.

I have Catalina 10.15.6

 

Thanks,

Ryan 

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New Here ,
Aug 04, 2021 Aug 04, 2021

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make sure you have enough hard drive storage

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