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Updated premiere pro and now can't click and drag

New Here ,
Jun 23, 2020 Jun 23, 2020

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I can't drag and drop files into the project box; and on my already exising timelines with videos in them, I can't add effects, move them along the timeline, etc. The only thing I can do to clips on the timeline is split them or shorten them.

I'm going off what I've learned at university and highschool and have never encountered anything like this

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correct answers 1 Correct answer

New Here , Jun 23, 2020 Jun 23, 2020

It has seemingly resolved itself after I left premiere running for an hour in the background!

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New Here ,
Jun 23, 2020 Jun 23, 2020

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It has seemingly resolved itself after I left premiere running for an hour in the background!

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Adobe Employee ,
Jun 23, 2020 Jun 23, 2020

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Make sure all your media lives on an external drive, an SSD connected via Thunderbolt 3 works best. Try USB 3 if you don't have that. Try that, Craig!

 

Kevin

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New Here ,
Jun 25, 2020 Jun 25, 2020

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Currently having the same problem.   Software worked fine last week.  Today can import the file but can't drag the video and/or audio clips into the time line.      Let it run for a while, no luck.  Got desperate and uninstalled and reinstalled software.  Same result.   Have a project I need to do by tomorrow.

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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Source patched the track?

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