Upgrade issues from Premiere 13.1 to 15.2

Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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We have many clips in ongoing templates that are missing or corrupt after moving to Premiere 15.2.   All templates were made in the 13.1 and worked without flaw for the last 3 years.   We just upgraded our hardware (computer) to the biggest baddest video computers out there.   So, is there anyone that has come across a similar situation?  Any thoughts on what is happening?  

Thanks for replying!

Bwvideo

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Editing, Error or problem, Formats, Import

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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What are these templates? Project files? Can you try to create a new project in 15.2 then import these old projects in their entirety?

 

It also may be time to start fresh and re-create these templates in the newest version of Premiere.

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Allow me to explain.....below is a pic of a small section of a chapter of many chapters.

Chapter 1c.PNG

 The purple video clips on the video trk are b-rolls that have been added to an existing video trk.   On some of the b-roll additions in some of the chapters, the clips became corrupt and all but disappeared.   The original clips have also become corrupt in the project folders.  That sums it up.

 

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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How did you make those templates? What exactly are they?

 

Neil

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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See the above reply.

 

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Ahh ... so you've opened the projects in a newer verision, and on some sequences there is corruption so not all clips display as they should. Got it.

 

First thing to do is dump all your cache files.

 

Second ... I would create a new project file in the new version of PrPro, then from the Media Browser panel in that project, navigate to, select, and import the assets of the old version project. This is a better way to try and get old project to open more "cleanly" in newer versions. It may help.

 

Neil

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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Thank you Neil.   Currently there is no built up cache files as the computers are brand new and we have not worked with the templates yet.   The corrupt files just happened as we opened the projects fresh.   More investigating found that the clips had moved to varible frame rates (10 frames/sec vs. 24).   Weird but true.   The way the sequences/timelines are built in the projects would make it etremely difficult to go back and just import all the parts into a new project. Appreciate your help.  If anyone ever has a similar situation please let me know. 

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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It's very easy to import as I suggested ... from the old project file, not from the individual assets.

 

I think you missed that crucial bit. It's fast, and you can pull in the entire project or simply selected sequences.

 

And it is more reliable than "opening" an older version project that PrPro then "converts" to the new version. I don't know why, but it is.

 

Neil

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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If you have any visuals you can share as a 'how-to' I would sure appreciate it.  It sounds like it could save me and another editor alot of time.

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Simply go to the Media Browser in PrPro.

 

Navigate to the old project file.

 

Right-click, select the "Import" option, and choose what you want ... entire project, selected sequences and so on.

 

Neil

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Community Beginner ,
Jul 14, 2021 Jul 14, 2021

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Sweet.  I will give it a try on the next one.

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