Urgent please. Looping video clip

[Finlay Films]

Hey guys,

I'm on a tight deadline and need help asap please.

I'm working on a lot of footage from my GH5 but only a small number of certain video clips keep on looping. The audio works fine but the video is just 2/3 second clip looping over and over and I can't preview the video. Any idea how to fix this?

Hope the video helps explain it further.

Thanks,

David

[R Neil Haugen]

Have you tried dumping the cache and restarting Premiere?

If that doesn't work, try a new project, and make sure to use the MediaBrowser panel to ingest that media into Premiere.

Neil

[Ann Bens]

...so we dont have to download unknown files: we help you, you help us. Thanks! 

[Jeff Bugbee]

Did your GH5 record in H.264 or H.265? If the latter, I recommend transcoding to a better intermediate codec for editing.