Using the Intel Graphics Driver

New Here ,
Feb 09, 2021

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When I launch Premiere Pro I get the error "System Compability Report", this seems to be a common issue, however I have been having trouble following the steps to fix this error. I tried for awhile following the directions for installing the Intel Graphics driver, and I was highly confused, so I was unable to do the steps. I was hoping I could find a way that was simplier. I can't get rid of the Ill effects done to the video quality in Premiere. If you go https://helpx.adobe.com/premiere-pro/kb/known-issues.html, you should see the July 2020 release, under there explains the problem in more detail on that website for more information on my problem.

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Crash, Editing, Error or problem, Formats, Freeze or hang, Hardware or GPU, Performance, User interface or workspaces

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Adobe Employee ,
Feb 09, 2021

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Hi Sean,

Sorry for the issue. First thing to check is your system requirements: https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/system-requirements.ug.html

 

Does your GPU have more than 2 GB VRAM? That is the bare minimum you must have or you might need to revert to an earlier version of Premiere Pro. Let us know!


Thank You,

Kevin

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