Video and Audio Stuttering

[John5C1F]

I have been struggling to find a video editor that works for me and finally decided to get Adobe Premiere Pro. However, I find it to be unusable as all videos including the tutorials stutter and glitch out as seen here: https://youtu.be/BpUHLVglwQU.

I am using all auto presets and everything. 

[Peru Bob]

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

[John5C1F]

Ryzen 7 1700X CPU, 2070 Super Nvidia EVGA GPU, 32GB Ram, B350 TOMAHAWK Artic Motherboard, 931GB Western Digital WDC 203GB free, 465GB SanDisk SDSSDH3500G (SATA (SSD)) 102GB free.

[Peru Bob]

Is the WD drive an SSD or HDD?

What is on each drive? (Where is OS, media, project files cache, etc?)

[Peru Bob · Accepted solution]

Also:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

[Peru Bob]

And this, too:

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y