Video completely green!

Dec 20, 2020

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Hi, I installed Premier Pro yesterday and now I'm trying it.

But all videos become green: in the panel that should let me see the video, there's only a green block. I didn't use effects or anything.

The file is .mp4 1280×720, but I have this problems with every file 

16084998387697421626084488741065.jpg

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Video completely green!

Dec 20, 2020

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Hi, I installed Premier Pro yesterday and now I'm trying it.

But all videos become green: in the panel that should let me see the video, there's only a green block. I didn't use effects or anything.

The file is .mp4 1280×720, but I have this problems with every file 

16084998387697421626084488741065.jpg

TOPICS
Error or problem

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 20, 2020 0
Dec 20, 2020

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Green means there is an issue with your gpu.

Post computer specs

Post screenshot clip in Mediainfo in treeview.

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Dec 20, 2020 0
Dec 20, 2020

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I have a AMD Radeon(TM) 530 and a Intel(R) HD Graphics 620

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Dec 20, 2020 0
Dec 20, 2020

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Dec 20, 2020 0
Dec 20, 2020

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and I've seen posts describing issues with systems with 2 graphics cards.  Maybe try and disable one of them.  Probably need to dig in to system bios to do that.

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Dec 20, 2020 0