Highlighted

Video Download From Facebook Messenger No Audio in Timeline

New Here ,
Aug 07, 2020

Copy link to clipboard

Copied

Hello all, I downloaded a video testimonial from a client on Facebook messenger. I was able to import it to a bin no problem. When I play the video preview in the source window it plays back great, but when I drop it into the timeline I lose the audio. 

 

I attached a video to clarify.

 

I am using PP CC 2020 Ver. 14.2.0 (Build 47)

TOPICS
Audio, Editing, How to, Import

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Video Download From Facebook Messenger No Audio in Timeline

New Here ,
Aug 07, 2020

Copy link to clipboard

Copied

Hello all, I downloaded a video testimonial from a client on Facebook messenger. I was able to import it to a bin no problem. When I play the video preview in the source window it plays back great, but when I drop it into the timeline I lose the audio. 

 

I attached a video to clarify.

 

I am using PP CC 2020 Ver. 14.2.0 (Build 47)

TOPICS
Audio, Editing, How to, Import

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 07, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Aug 07, 2020

Copy link to clipboard

Copied

embed.jpg

Next time try to film horizontal so we can see the entire screen. We can quess what the issue is but the crucial part of the timeline is hard to see in the recording. Better yet make a screenrecording. Also post on Youtube or simular so we dont have to download unknown files.


Most common user error is not source patching the track.
Solved by first opening clip in Source Monitor, set in and out point. Then drag/insert into timeline.

source patching.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 07, 2020 0