Video export issues

New Here ,
Apr 05, 2021 Apr 05, 2021

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Hello.when I exporting 4k video always I use h264.but after exporting video I got one more m4v file and separate aac audio file to.I do several time export.but always comes additional files to.when exporting my video taking more than 10houres. How can fixes it 😣

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Crash, Editing, Export, Formats, Hardware or GPU, How to

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi Prasad,

I understand you are concerned about the increased export times. We'll need more information to troubleshoot the issue.

Could you share a screenshot of the export settings?

Also, please share your system info(OS, RAM, GPU, etc).

We'll look into this.

Regards,

Shivangi

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New Here ,
Apr 05, 2021 Apr 05, 2021

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New Here ,
Apr 05, 2021 Apr 05, 2021

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6904FABE-0BF6-4440-9C3B-1CEA8AB1943E.jpeg

When starting export always show i export first those tow files

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Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

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An H.264 export should give a single mp4 file, not an m4v/audio file. That's like you would get with a file designed for importing into BluRay/DVD authoring apps, which is what the H.264/BluRay preset does.

 

Make sure you are using the "straight" H.264 option, do no use the H.264/BluRay one.

 

Neil

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

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You're clearly making other changes to the preset you start with, what are they?

 

And rather than shoot with a phone, it's handier if you can just do a screen-grab, drag/drop that onto your reply box area.

 

Neil

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Screenshot 2021-04-06 175853 (2).pngScreenshot 2021-04-06 180014.pngScreenshot 2021-04-06 180116.pngScreenshot 2021-04-06 180304.png

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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I'm not sure but I think when you export H264 it makes two files and when the timeline export is finished Premiere then combines the two exported files into one MP4 and deletes the two unwanted files.

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