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Video Glitches Back to Beginning, Audio Out of Sync

Explorer ,
Nov 17, 2018

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I'm having a weird issue in Premiere 2019 lately and downgrading back to 2018 didn't solve it. When I import .MOV footage (and even when I encode it to .MP4 H.264) the first part of the clip will play fine, then the video will "cut" and start playing the first part of the clip again. Or it will play fine and briefly flicker to another point in the clip. The audio goes on as it should, making it out of sync with the video. I have no idea why this is happening or any way of fixing it.

As you can see in the video, the audio is in sync with the video, then the video loops back to the beginning. As you can see, no cuts have been made. This is happening both with the original .MOV and ..MP4 converted files.

Any help would be appreciated!

Ok I have come up with a workaround. I found that putting the file through Media Encoder and encoding with the "YouTube 1080p Full HD" Preset outputs a file that works with no problem.

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Video Glitches Back to Beginning, Audio Out of Sync

Explorer ,
Nov 17, 2018

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I'm having a weird issue in Premiere 2019 lately and downgrading back to 2018 didn't solve it. When I import .MOV footage (and even when I encode it to .MP4 H.264) the first part of the clip will play fine, then the video will "cut" and start playing the first part of the clip again. Or it will play fine and briefly flicker to another point in the clip. The audio goes on as it should, making it out of sync with the video. I have no idea why this is happening or any way of fixing it.

As you can see in the video, the audio is in sync with the video, then the video loops back to the beginning. As you can see, no cuts have been made. This is happening both with the original .MOV and ..MP4 converted files.

Any help would be appreciated!

Ok I have come up with a workaround. I found that putting the file through Media Encoder and encoding with the "YouTube 1080p Full HD" Preset outputs a file that works with no problem.

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Nov 17, 2018 3
Explorer ,
Nov 19, 2018

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Ok I have come up with a workaround. I found that putting the file through Media Encoder and encoding with the "YouTube 1080p Full HD" Preset outputs a file that works with no problem.

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Nov 19, 2018 3
Community Beginner ,
Dec 11, 2018

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Thank you - had exactly same issue and this totally resolved it

Phew!

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Dec 11, 2018 1
New Here ,
Apr 23, 2019

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I tried this and it recorded it with the glitches lol...IM SOOO FRUSTRATED

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Apr 23, 2019 0
New Here ,
Nov 04, 2019

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I tired this as well. Not sure why adobe doesn't like apple videos. Media Encoder still looped it. Got it to work with VLC. Open it, select MEDIA ---> CONVERT/SAVE. Select the file you want to encode ("+ Add" button) Click Convert / Save at the bottom. Set profile to "Video - H.264 + MP3 (MP4)" Select file name and destination and hit start. I do run into some problems with no audio in certain playback programs doing this, but it did work fine back in Premier. Good luck!

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Nov 04, 2019 1
New Here ,
Dec 31, 2019

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Thanks for this. The VLC conversion fix worked great. I tried the Youtube 1080 export with no success, so I appreciate you dropping your insight in. Was fighting this b/s iphone video for like 20 minutes. 

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Dec 31, 2019 0
New Here ,
Jan 08, 2020

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I had the same issue with the audio continuing uninterupted but the video would loop a couple of times within a 2 minute clip.  I "think" it works now that I went to "Sequence<Render In and Out".  

 

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Jan 08, 2020 1
New Here ,
Feb 02, 2020

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Hey! Are we supposed to convert the glitchy video or the uncoded Premiere File? If it is the Premiere file, how do I do it? Thanks!!

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Feb 02, 2020 0
New Here ,
Feb 17, 2020

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Great! This method is working just fine and I'm hoping to finish this tonight. Thank you for the tip. :')

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Feb 17, 2020 0
Explorer ,
Dec 11, 2018

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Assuming this works, why do we need to do this? I am dropping Iphone video straight in just as I have always done. Only now do I/we have this issue.

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Dec 11, 2018 0
Explorer ,
Dec 11, 2018

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It seems like it's a glitch with latest versions of Premiere and AME. They should hopefully fix it soon. I also had to use Handbrake to encode some files because AME was encoding the files with glitchy video and out of sync audio.

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Dec 11, 2018 1
New Here ,
Sep 13, 2019

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I'm having the same issues as OP only with the audio screwing up instead of the video, also in Premiere CS6. I downloaded Handbrake but I've never used it before. What are the settings in this program did you use to fix your video?

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Sep 13, 2019 0
Explorer ,
Dec 11, 2018

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Ok, I am a hack so I used AME to set to match source.

That solved the issue for one clip. But, I just did it again with a different clip and it has a skip in the middle of it.

I did again with the Facebook Full 1080p  -- skip in the same spot.

Rewatched the original file in Windows movie-thing, no skip.

Rewatched the AME files in quicktime, the skip is there in both the AME files I created.

Not great.

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Dec 11, 2018 0
Explorer ,
Dec 11, 2018

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I had the same exact problem. I definitely recommend Handbrake for the time being until Adobe fixes their s**t.

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Dec 11, 2018 0
Community Beginner ,
Jan 21, 2019

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Has this not been fixed?  I have some iphone footage I'm working with and the clips keep jumping back to the beginning and repeating in random places.  I don't need yet another step in the whole process here.

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Jan 21, 2019 1
New Here ,
Nov 19, 2019

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Got the same exact problem with iPhone footage (4k). Just rendered it down to H.264 Mp4 1080p, still happening lol. dafuq is this

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Nov 19, 2019 0
New Here ,
Jul 25, 2020

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Apparently it has not been fixed, because it is July 2020 and I am having an issue with iPhone MOV files in Premiere right now. Trying the 1080 export walkaround

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Jul 25, 2020 0
New Here ,
Jun 13, 2019

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Same exact problem and I thought this would finally work but... 

Encoded file to the Facebook Full 1080p as Mikep says and still glitching in the same spot.

Watched the original file, no glitching at all.

Watched the Adobe Media Encoded file, the glitch is there.

Is adobe planning on fixing this? What should I do?

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Jun 13, 2019 1
New Here ,
Jun 17, 2019

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Having the same issue!

It seems, if i let the whole video play through, it will work fine.... sometimes. Other times itll skip back to beginning. It doesn't look like Adobe has fixed anything.

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Jun 17, 2019 2