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Video is gone after exporting

New Here ,
May 31, 2017

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Hello,

I exported a portion of my timeline (to post on youtube), and now the video has disappeared, even though the audio tracks remain.

Is there any way to reverse this problem? (Or avoid it from happening in the future)

Thank you

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Video is gone after exporting

New Here ,
May 31, 2017

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Hello,

I exported a portion of my timeline (to post on youtube), and now the video has disappeared, even though the audio tracks remain.

Is there any way to reverse this problem? (Or avoid it from happening in the future)

Thank you

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May 31, 2017 0
Adobe Community Professional ,
May 31, 2017

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I can't see how Premiere Pro could have done that.

Check your backups and autosaves.

Are you sure you are looking at the right sequence?

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May 31, 2017 1
New Here ,
May 31, 2017

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I am 100% sure I have the right sequence and Premier Pro did in fact do it.

Luckily I have an autosave, but it hasn't recovered the changes that I made subsequently.

Mostly I want to know how to prevent this from happening again and if there's any way to recover what I had.

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May 31, 2017 0
LEGEND ,
May 31, 2017

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This is almost certainly operator error.  Premiere Pro has no built-in functionality to clear the timeline after export.

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May 31, 2017 0
New Here ,
May 31, 2017

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I was hoping for something more constructive.

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May 31, 2017 0
Adobe Community Professional ,
May 31, 2017

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That's about as "constructive" as we can get. Between PeruBob and Jim Simon, if they're not familiar with PrPro doing something like this ... the probability is extremely low that it can. I've not seen or heard of this either, for myself or here on the Adobe forums. Not necessarily impossible ... just the probability is rather low, shall we say. Way too many other things are far more probable.

So ... that leaves us back with the suggestion that something happened within your computer.

1) Is the original media still on disc where it was?

2) Have you tried deleting the PrPro cache files? You'll find where they are in your Edit/Preferences/Media Cache tab ... I'd suggest looking there for the location, then navigating to them with Finder or Explorer, then shutting down PrPro and deleting everything in those folders manually.

3) If the above doesn't fix it, try creating a new project, then in Media Browser, navigating to the project file for this program and select/import that into the new project ... and see if that works.

Neil

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May 31, 2017 1
New Here ,
Dec 09, 2019

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It happened to me too. I exported a project I worked on for 3 days and it's totally gone. I looked everywhere. So angry and frustrated. THis never happened to me before.

 

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Dec 09, 2019 0
New Here ,
Oct 09, 2020

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Me too. Have a video clip that after exporting, all is there, including audio, except the video portion of the girl speaking.  Wish someone could help!

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Oct 09, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Oct 09, 2020

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This is something you have to figure out yourself what happend.

If files disappear its most likely by the hand of the user. Premiere does not delete files by itself.

Resort to auto save or a backup you made.

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Oct 09, 2020 0