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Video Monitor Problem

Community Beginner ,
Sep 21, 2020 Sep 21, 2020

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Hi guys,

When I'm in the panel playback, I don't have the box options to click and ad my external monitor.
I just can see the default box "adobe tv"
Any ideas how to add the possibility to activate the monitor?

(it's working on final cut X) Thanks!

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Error or problem , How to

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correct answers 1 Correct answer

Community Expert , Sep 22, 2020 Sep 22, 2020

I would try reinstalling the BM Desktop Video. If I remember correctly the BM utility needs to be installed after Premiere for it to work.

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LEGEND ,
Sep 21, 2020 Sep 21, 2020

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You mean the Preferences panel for Playback, right?

 

How about posting a screen-grab in your reply, by drag/dropping it directly onto your reply text area. It would be useful to see what you're setup is showing. Like my example.

 

Neil

 

Mercury Transmit Enable.PNG

 

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Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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Thanks for your answer Neil !

Unfortunately, I don't have access to the box you mentionned as you can see on my screenshot 

Thank you for your help ! 😉 

 

Capture d’écran 2020-09-22 à 11.28.01.pngCapture d’écran 2020-09-22 à 11.27.16.png

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Community Expert ,
Sep 22, 2020 Sep 22, 2020

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I would try reinstalling the BM Desktop Video. If I remember correctly the BM utility needs to be installed after Premiere for it to work.

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Community Beginner ,
Sep 22, 2020 Sep 22, 2020

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Thank you Richard for your advice ! I did it and unfortunately it didn't change anything... 

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