Video stops when doing Multicam

New Here ,
May 15, 2021 May 15, 2021

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Hey guys, I am having an issue with Multicam editing. After i upgraded to the premiere pro monthly plan. When I go into multicam and click play, it automatically stops. Ive attached a screen recording of it.

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Easy thing to try would be resetting the workspace. Window > Workspace > Reset to Saved Layout. 

Another thing to try would be resetting the prefs. Hold Alt when Premiere is loading up. Note that you'd lose some settings from your prefs, such as where the media cache is saved, label colors, etc. You don't lose custom keyboard shortcuts or workspaces.

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New Here ,
May 15, 2021 May 15, 2021

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Ive done the workspace reset and no luck.. I will try the prefs to see... Thank  You

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Adobe Community Professional ,
May 16, 2021 May 16, 2021

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What are your stats? Is the CPU, GPU, RAM or HD getting pegged at 100%? It is possible your GPU acceleration is not working. If you just upgraded to the CC a video driver update can fix a lot of issues. For Nvidia make sure you use the Studio drivers as opposed to the Game Ready drivers. You can also select no input for audio or try ASIO4ALL drivers. That being said the video below might be helpful.

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