WAV FILES NOT PLAYING

[Kels5D34]

Ever since I did the update to 15.0, my wav files are not playing back in Adobe Premiere!! Anyone else having this issue and know how to fix it before I uninstall?

[Averdahl]

Try this: FAQ: How to reset (trash) preferences in Premiere

...and this: FAQ: How to clear your Media Cache in 30 seconds

[Kels5D34]

Ohh. Ok thank you SO MUCH for the suggestion!! Trying now. 

[noadaboa]

Unfortunetly I am having similar issues but the trashing the prefences didn't help. I have to render and replace the audio for it to play and that doesn't always seem to work either. Also I am having lots of stuttering video. I am running a mac mini m1 and I am on big sur with Premiere 15.4. Super frustrating trying to get my project in a place for my client. I was having the same issues with a mac mini i7 as well. Thought the m1 might be able to handle the QT 4444. Thanks for any help.

~N

[Averdahl]

Unfortunetly I am having similar issues but the trashing the prefences didn't help. I have to render and replace the audio for it to play and that doesn't always seem to work either. Also I am having lots of stuttering video. I am running a mac mini m1 and I am on big sur with Premiere 15.4. Super frustrating trying to get my project in a place for my client. I was having the same issues with a mac mini i7 as well. Thought the m1 might be able to handle the QT 4444. Thanks for any help.

~N

By @noadaboa

Am i right that QT 4444 is Apple ProRes 4444? Mind you that ProRes 4444 files are huge and do require a fast drive with enough amount of free space on it that can sustain the data rate required to playback those files. As a test, try to transcode one of the files to a more light weight Apple ProRes 422 or even Apple ProRes LT and see if you can playback that file without issues.

[noadaboa]

Thank you for your prompt response! Stuttering gone and the audio now seems to be playing fine after Apple ProRes 422 LT transcode. I should have tried that before but was instructed by the the person I am working with to use Apple ProRes 4444. Lesson learned. I really appreciate to help on this!

[Averdahl]

Thank you for your prompt response! Stuttering gone and the audio now seems to be playing fine after Apple ProRes 422 LT transcode. I should have tried that before but was instructed by the the person I am working with to use Apple ProRes 4444. Lesson learned. I really appreciate to help on this!

By @noadaboa

There are many flavours of ProRes and here is list that is useful: Tip #1083: Pick the Right Version of ProRes – The Inside Tips

ProRes LT is more compressed and it has it´s downsides one should be aware of.

[noadaboa]

Awesome! Very helpful, Thanks!

[MyerPj]

I think if you clear the cache as @Averdahl said, that should help. I just tried it and they are working fine for me. I never do an update without deleting the cache.

[Kels5D34]

Thanks ! 🙂