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Weird glitches in timeline Premiere Pro 14.9

Participant ,
Feb 24, 2021 Feb 24, 2021

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After updating to 14.9 from 14.2 I noticed some weird graphical glitches in the timeline. You can see an example in the attached video. Is there anything I could do about it? Have you experienced it too? My gpu drivers are up to date and I'm using the game ready drivers from nvidia.
PC specs:
i9 9900k
32GB RAM
Nvidia GTX1080ti

 

 

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Error or problem , User interface or workspaces

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Advocate ,
Feb 24, 2021 Feb 24, 2021

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Always clear media cache after any of Premiere Pro/Media Encoder/GPUdriver updates:

Preferences > Media Cache => Delete all media cache files..

Or you can do it manually - close Adobe PP/AME/AE, goto media cache location and delete folders:

Media Cache, Media Cache Files, PTX, Peak Files.

Do same with workspace, reset: Window > Workspaces > Reset to saved layout

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Participant ,
Feb 24, 2021 Feb 24, 2021

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It does not fix the issue. I also tried a clean reinstall of premiere and that did not help either.

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Community Expert ,
Feb 24, 2021 Feb 24, 2021

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I believe you should do a clean install of the latest STUDIO driver and not use the game ready drivers. It's never a bad idea to delete the cache per @basil1891  comment. I do for every upgrade.

 

Delete your cache files as follows. 
The files are located here: Paste the whole line into File Explorer.
%UserName%\AppData\Roaming\Adobe\Common

 

I just delete the three folders:
Media Cache
Media Cache Files
Peak Files

 

MyerPj_0-1612377393038.png

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Participant ,
Feb 24, 2021 Feb 24, 2021

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Sadly, the glitches are still present after doing all of these things.

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Participant ,
Feb 25, 2021 Feb 25, 2021

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I've just downgraded to the 14.8 version and the glitches have disappeared. Is there any way to send a "bug report" or something like that to Adobe? I couldn't even find a regular support contact like an email on their website. Are these forums the only way?

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Explorer ,
Mar 26, 2021 Mar 26, 2021

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Just wanted to chime in to say that I am experiencing this issue as well. It's quite distracting when doing a lot of timeline adjustments with snap enabled.

 

I first noticed this in 14.9 on two different systems, each with a different studio driver from Nvidia (both were recent drivers - one was the latest and the other was a couple releases back). I've since tested Premiere 15 on one of the systems and the issue is still present.

 

Pr Pro 15 timeline glitch screenshot.jpg

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Participant ,
Mar 26, 2021 Mar 26, 2021

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I'm sorry that you have the same issue but it is good to hear that I am not alone. I was told that it is a problem with my GPU and my system but I do not believe that as it doesn't happen on any version prior to 14.9. NVidia support also confirmed that it is NOT a GPU problem, nor a driver problem. It is mostly a "minor" visual thing but it gets quite annoying after some time and especially when the audio layer shows a waveform when there is none.

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