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Weird vertical lines in Time Ruler

Community Beginner ,
Oct 07, 2020

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Whenever I hover my mouse and go backwards on the Time Ruler, weird vertical lines start appearing.

This problem started since 2 days ago.

What should I do now?

I am attaching a reference clip.

 

Hey Peru Bob,

I solved the problem myself!

I did a few things, don't know which one of them actually solved the problem.

1) I deleted the project completely. (Yes I lost all my work and would have to redo it again.)

2) I used the Creative Cloud Cleaner Tool

3) Reinstalled the latest NVIDIA Drivers

4) Reset a custom scaling factor that I had applied to Windows 10. Most probably this might have caused the problem, since Premiere Pro gave those vertical lines the next day I started working on my project after setting a custom Scale Factor.

 

-Thanks for your help

Hrijoy RP

TOPICS
Editing, Error or problem, FAQ, Formats, Performance, User interface or workspaces

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Weird vertical lines in Time Ruler

Community Beginner ,
Oct 07, 2020

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Copied

Whenever I hover my mouse and go backwards on the Time Ruler, weird vertical lines start appearing.

This problem started since 2 days ago.

What should I do now?

I am attaching a reference clip.

 

Hey Peru Bob,

I solved the problem myself!

I did a few things, don't know which one of them actually solved the problem.

1) I deleted the project completely. (Yes I lost all my work and would have to redo it again.)

2) I used the Creative Cloud Cleaner Tool

3) Reinstalled the latest NVIDIA Drivers

4) Reset a custom scaling factor that I had applied to Windows 10. Most probably this might have caused the problem, since Premiere Pro gave those vertical lines the next day I started working on my project after setting a custom Scale Factor.

 

-Thanks for your help

Hrijoy RP

TOPICS
Editing, Error or problem, FAQ, Formats, Performance, User interface or workspaces

Views

73

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Oct 07, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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So that we don't have to download a file...

attach.png

or use the icon to the right of that one to post a video.

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Oct 08, 2020 0
Community Beginner ,
Oct 08, 2020

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1) I tried to upload a video directly but it keeps asking for a URL, like a YouTube video URL

 

2)I have done everything you said in the same sequence as you said, but to no avail.

Even uninstalled Premiere removing Preferences and reinstallesd, but that didn't work as well.

Updating my Graphics card also didn't help.

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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Then upload the video to youtube or vimeo.

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Oct 08, 2020 0
Community Beginner ,
Oct 08, 2020

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Hey Peru Bob,

I solved the problem myself!

I did a few things, don't know which one of them actually solved the problem.

1) I deleted the project completely. (Yes I lost all my work and would have to redo it again.)

2) I used the Creative Cloud Cleaner Tool

3) Reinstalled the latest NVIDIA Drivers

4) Reset a custom scaling factor that I had applied to Windows 10. Most probably this might have caused the problem, since Premiere Pro gave those vertical lines the next day I started working on my project after setting a custom Scale Factor.

 

-Thanks for your help

Hrijoy RP

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Oct 08, 2020 0