what **** is going on with the crashing

New Here ,
Jan 28, 2021

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I am a cutting a a feature file and about every 3 hours the software keeps crashing during auto save the amount of money I pay adobe I would expect a more solid running piece of software. I am ready to switch back to final Cut PRO X or even Avid I am so over this Crashing!!! 

 

any one else having theses issues please help me before I dump this god awful software.

 

thnaks 

t  

 

[Profanity removed... this is a family oriented forum... Moderator]

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Crash, Editing, Error or problem, Freeze or hang

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Most Valuable Participant ,
Jan 28, 2021

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Peru Bob LATEST
Adobe Community Professional ,
Jan 28, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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