WHY CANT I HEAR THE AUDIO ON PREMIER PRO

[shanicem85792217]

I have tried all the tricks and tips, watched countless youtube videos with people saying the new premier pro has issues and I cannot get my audio to play on the videos please help I don't want to purchase the year if It has glitches

[alisterblack]

moved from Deployment for Creative Cloud for Team, Enterprise, & CS to Premiere Pro CC

[Ann Bens]

There are a few scenarios:

You have no audio on import just an video track

You have audio on import but no audio track in the timeline

You have audio track in the timeline but cannot hear anything.........

[Mo Moolla · Accepted solution]

Check your audio hardware settings in the preferences menu. Are you even outputting the audio to your desired speakers.

This is a simple fix that most people overlook. PP does not default audio to your PC/Macs output. It has its own independent audio hardware setting preference. Check that and let us know

[caroline_edits]

Hey shanicem85792217!

Can you hear your project now? If not, we'll be happy to keep troubleshooting.

Let us know!

Caroline

[ashul10]

i can't

[Kevin-Monahan]

ShaniceM,

We await your return on this thread. If you have been helped already, please also let us know so we can close out this case.

Thanks,
Kevin

[ashul10]

i can't hear