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WHY CANT I HEAR THE AUDIO ON PREMIER PRO

New Here ,
Nov 02, 2018

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I have tried all the tricks and tips, watched countless youtube videos with people saying the new premier pro has issues and I cannot get my audio to play on the videos please help I don't want to purchase the year if It has glitches

Adobe Community Professional
Correct answer by Mo Moolla | Adobe Community Professional

Check your audio hardware settings in the preferences menu. Are you even outputting the audio to your desired speakers.

This is a simple fix that most people overlook. PP does not default audio to your PC/Macs output. It has its own independent audio hardware setting preference. Check that and let us know

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WHY CANT I HEAR THE AUDIO ON PREMIER PRO

New Here ,
Nov 02, 2018

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I have tried all the tricks and tips, watched countless youtube videos with people saying the new premier pro has issues and I cannot get my audio to play on the videos please help I don't want to purchase the year if It has glitches

Adobe Community Professional
Correct answer by Mo Moolla | Adobe Community Professional

Check your audio hardware settings in the preferences menu. Are you even outputting the audio to your desired speakers.

This is a simple fix that most people overlook. PP does not default audio to your PC/Macs output. It has its own independent audio hardware setting preference. Check that and let us know

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Nov 02, 2018 0
Adobe Employee ,
Nov 02, 2018

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Nov 02, 2018 0
Adobe Community Professional ,
Nov 02, 2018

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There are a few scenarios:

You have no audio on import just an video track

You have audio on import but no audio track in the timeline

You have audio track in the timeline but cannot hear anything.........

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Nov 02, 2018 2
Adobe Community Professional ,
Nov 03, 2018

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Check your audio hardware settings in the preferences menu. Are you even outputting the audio to your desired speakers.

This is a simple fix that most people overlook. PP does not default audio to your PC/Macs output. It has its own independent audio hardware setting preference. Check that and let us know

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Nov 03, 2018 2
Adobe Employee ,
Nov 07, 2018

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Hey shanicem85792217!

Can you hear your project now? If not, we'll be happy to keep troubleshooting.

Let us know!

Caroline

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Nov 07, 2018 2
New Here ,
Oct 04, 2020

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i can't

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Oct 04, 2020 0
Adobe Employee ,
Dec 20, 2018

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ShaniceM,

We await your return on this thread. If you have been helped already, please also let us know so we can close out this case.

Thanks,
Kevin

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Dec 20, 2018 0
ashul10 LATEST
New Here ,
Oct 04, 2020

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i can't hear

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Oct 04, 2020 0