Hello there, I have installed the CS4 Master Collection suite and had no errors in the installation. I have been using some of the applications without problem. However, when I try to work with Encore CS4 it crashes everytime.
I created a new project and imported some JPG images to create a slideshow. I can't get past this point. Everytime I launch Encore and open the project it crashes. I have tried to create new projects and it makes no difference.
I spoke with Adobe Technical Support and they suggested I start Windows with all of the services disabled. Encore still crashes. They then suggested I uninstall and reinstall the entire suite which would take hours.
I am running Windows XP Sp3 with Core2Duo processor and 2 Gb RAM. I have plenty of available hard drive space.
Has anyone had this problem or have suggestions on what may be causing Encore to crash?