Why the hell is Premiere Pro 21 crashing so frickin much?

Community Beginner ,
May 07, 2021 May 07, 2021

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This is so annoying. I've been trying to open this project and the blue bar at the bottom stops midway. the project won't play, and i have to restart my computer over and over again. what is this garbage update?

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Crash, Error or problem, Freeze or hang

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correct answers 1 Correct Answer

Adobe Community Professional , May 07, 2021 May 07, 2021
Try creating a new project and import the old one into it.

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Adobe Community Professional ,
May 07, 2021 May 07, 2021

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Hello,

 

Sorry for the trouble. Is this happening with all projects?

Can you try to:

           https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

 

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Community Beginner ,
May 09, 2021 May 09, 2021

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Yes, happens with most projects that Premiere asked me to convert to the '21 project format after the recent update.

 

I did try clearing the cache, and the workflow has become faster. Strangely, the version installed on my primary computer (13-inch MacBook Pro late 2017) works flawlessly, and the one installed on my secondary machine (15-inch MacBook Pro mid 2018) is glitching out (even though the RAM on the latter is significantly higher). Is there a possibility to roll back to the previous version or skip this update completely until these issues are ironed out? 

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Adobe Community Professional ,
May 07, 2021 May 07, 2021

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Try creating a new project and import the old one into it.

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Community Beginner ,
May 15, 2021 May 15, 2021

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Worked like a charm. Thanks Peru Bob. 

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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You're welcome. icon_biggrin.gif

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