I am new to Adobe Premiere Pro. I went through the tutorials. I wanted to start editing my own videos, old home movies that I've reformatted to .mov. I try to open a new project but all of the files are grayed out, on the external drive and the internal drive. No matter what I do I cannot get any of my video files to open. I even tried transcoding one to the .mp4 but it's grayed out too. No idea what to do. I know I'm new and I admit that I am but slightly introduced... but surely this must be a glitch? What do I do?
Moving from Using the Community (which is about the forums) to the correct forum... Mod To ask in the forum for your program please start at https://community.adobe.com/
Exactly what is INSIDE the video you are editing? Report back with the codec details of your file, use the program below Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view - post your information IN your message, not as an attachment that someone would have to download