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Won't allow me to download my projects as PDFs

New Here ,
Jun 26, 2017

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Hi there, my Adobe Story trial won't allow me to download my projects anymore. I used to be able to export all my projects as PDFs.

Does the full version ($9.99 a month) give you this option?

Hi there,

You are probably using the new HTML5 version of Story. Here, you can use the 'Print to PDF' feature in the browser to export the script to PDF.

Alternatively, you can access Story Classic (old version) using this link: https://storyclassic.adobe.com where the export option is available.

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Won't allow me to download my projects as PDFs

New Here ,
Jun 26, 2017

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Hi there, my Adobe Story trial won't allow me to download my projects anymore. I used to be able to export all my projects as PDFs.

Does the full version ($9.99 a month) give you this option?

Hi there,

You are probably using the new HTML5 version of Story. Here, you can use the 'Print to PDF' feature in the browser to export the script to PDF.

Alternatively, you can access Story Classic (old version) using this link: https://storyclassic.adobe.com where the export option is available.

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Jun 26, 2017 0
Adobe Employee ,
Jun 26, 2017

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Hi there,

You are probably using the new HTML5 version of Story. Here, you can use the 'Print to PDF' feature in the browser to export the script to PDF.

Alternatively, you can access Story Classic (old version) using this link: https://storyclassic.adobe.com where the export option is available.

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Jun 26, 2017 1
New Here ,
Oct 08, 2020

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When I try to download, a project it will not download. It stays hung up in the "Generating a file" mode.

 

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Oct 08, 2020 0
New Here ,
Oct 08, 2020

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I cannot download my projects in Adobe Spark. It is stuck in "Generating a download file"

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Oct 08, 2020 0