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Won't allow me to download my projects as PDFs

New Here ,
Jun 26, 2017 Jun 26, 2017

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Hi there, my Adobe Story trial won't allow me to download my projects anymore. I used to be able to export all my projects as PDFs.

Does the full version ($9.99 a month) give you this option?

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correct answers 1 Correct answer

Adobe Employee , Jun 26, 2017 Jun 26, 2017

Hi there,

You are probably using the new HTML5 version of Story. Here, you can use the 'Print to PDF' feature in the browser to export the script to PDF.

Alternatively, you can access Story Classic (old version) using this link: https://storyclassic.adobe.com where the export option is available.

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Adobe Employee ,
Jun 26, 2017 Jun 26, 2017

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Hi there,

You are probably using the new HTML5 version of Story. Here, you can use the 'Print to PDF' feature in the browser to export the script to PDF.

Alternatively, you can access Story Classic (old version) using this link: https://storyclassic.adobe.com where the export option is available.

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New Here ,
Oct 08, 2020 Oct 08, 2020

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When I try to download, a project it will not download. It stays hung up in the "Generating a file" mode.

 

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New Here ,
Oct 08, 2020 Oct 08, 2020

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I cannot download my projects in Adobe Spark. It is stuck in "Generating a download file"

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