Wraptor DCP keeps freezing

New Here ,
May 02, 2019 May 02, 2019

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I am trying to export a DCP from a project using Premiere 2019 and every time I do the program freezes. It doesn't crash and when I look at the force quit menu is shows that Premiere is still working. It also is crashing at different points in the project. I have exported a prores422  version and have tried to convert it using Media encoder and that too failed. I am now trying it on Premiere 2018 and hoping that works. Has anyone else dealt with this issue?

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New Here ,
May 10, 2019 May 10, 2019

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I have had the same issue. I have been working with Adobe tech support and they've had me try all sorts of things. Different render engines, render different portions of the film to see if there's any corrupt files, but no matter what I've tried it ceases at about 4-5% of my 80 minute film.  They are saying its may be my graphics card, however I gave the film to a friend with a graphics card that is better than the one I have and the same thing happened. I am using a Mac, but then we tried it with a friends Windows machine, which is pretty powerful as well. Then I was able to complete the task.  This really doesn't help me in the long run.  And I don't want to spend money on upgrading my graphics card on the HOPE that this will fix the problem. Here's what I am using:

Radeon Pro Vega 20 4 GB

Intel UHD Graphics 630 1536 MB

MacBook Pro (15-inch, 2018)

2.9 GHz Intel Core i9

Then I found out about a free open source software called DCP-o-Matic.  If you export your film as ProRes422 then use this software to make the DCP, it works without an issue.  I've given up on Wraptor.  I cannot spend any more time trying to find the answer.

Let me know if anyone finds a work around.

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New Here ,
Sep 19, 2019 Sep 19, 2019

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I am also having same issue, when I click on Export button in Wraptor DCP it starts and then freezes at 2%. Nothing works. Seems like macos mojave and premiere pro have the issue. Same thing is working on Macos High Sierra.

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New Here ,
Jan 13, 2020 Jan 13, 2020

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I'm having the same issues with Media Encoder 2020.  Anyone found why this is happening and how to resolve it?  Need to get a DCP exported for a client A.S.A.P. and the budget doesn't allow for me to outsource it.

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New Here ,
Mar 16, 2021 Mar 16, 2021

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I tried to export with just an 8 minute video. It froze and sat there for a couple hours before I realized nothing was happening and then when I went to cancel Premiere froze. Why would you have an export feature that doesn't work? Just remove it from the program maybe? Perhaps its a sales gimmick for this company or what?

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