4k proxies from Mac don't run on iPad

[Picflor Libre]

Hi

If I create a Rush project on my MacBook Pro (Rush Version 1.5.58 I become proxy files in the Creative Cloud folder, correct synced. On my 2 iPads Pro with all tried Apps this .mp4 files cant run.

So on the iPad it is absolutly impossible to run the synced projects. (Rush 1.5.60).

• Proxies from full HD Videos genereated on Mac works fine
• Import 4K videos direct on the iPad in Rush works fine too

Regards

[Kartika Rawat]

Hi there! 

Sorry for that. Are you getting any error codes or messages? Could you share a screen recording that exhibits the issue?

Let us know.

Thanks,

Kartika

[Picflor Libre]

Hi Kartika

Thanks for your interes. I have never an eror message, generally all shows correct - only if I open on iPad a project with 4k proxies (HLG or Rec709), made on Mac, the first image is frozen or black and I have only sound. With all testet files on two different iPads.

- If I download the proxy file on the Ipad I have frozen the images. From time to time he jumps to another image 2 or 3 in a clip, but not in all clips, normally it is frozen. Sound works.

- On Mac it is all perfect.

- When I use the original 4K and make a new project direct on the iPad it works fine too.

I send you the wished hardcoy. Can be it helps you, a proxy. It shows as a normal mp4, you can try it to run on an iPad, it is not really possible so I think, is not a problem in Rush on iPad, is an problem from Rush on Mac what made this proxy.

[Kartika Rawat]

Sorry for the delay in response. Give me some time to test it on my iPad.

Thanks

Kartika

[Picflor Libre]

no problem. 🙂